Energy Exemplar Technical Writer Interview Questions and Answers

I primarily used Confluence for documentation.

• Confluence is a web-based platform for creating and sharing documentation.

• It allows for easy collaboration among team members.

• I used Confluence to create user guides, API documentation, and release notes.

• The tool also offers version control and commenting features for feedback.

• I organized content using pages, spaces, and labels for easy navigation.

Active voice is when the subject of the sentence performs the action, while passive voice is when the subject receives the action.

• Active voice: The cat chased the mouse.

• Passive voice: The mouse was chased by the cat.

• Active voice is more direct and concise, while passive voice can be more formal or indirect.

• Active voice is generally preferred in technical writing for clarity and precision.

I have extensive experience writing user guides for software products, ensuring clear and concise instructions for users.

• Researched product features thoroughly to accurately document usage instructions

• Used screenshots and diagrams to enhance understanding of complex processes

• Collaborated with product developers and testers to ensure accuracy and completeness

• Incorporated user feedback to continuously improve and update