how reduce customer complaint

Question

Accepted Answer

To reduce customer complaints, focus on improving communication, addressing root causes, and providing excellent customer service.

Train employees on effective communication skills
Identify and address common issues causing complaints
Provide prompt and satisfactory resolutions to complaints
Collect and analyze customer feedback to improve service
Offer incentives for customer loyalty and satisfaction
Implement quality control measures to prevent future complaints

Accepted Answer

To reduce customer complaints.. First of all we will review all past complaints and will ensure all countermeasures should be working those have taken.. So that past complaints not repaeted in future.. And all poka-yoke should be working and checked in twice in every shift.. And review PFMA for defect generation and up to 3 level control in process for every defect at every stages...both types of controls should be their for generation and flow..

how reduce customer complaint

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