Delhi Metro Rail Corporation Customer Relationship Assistant Interview Questions and Answers

They take a typing speed test in the fist round and the keyboards very old and narrow so you press wrong keys (next key) in a hurry. They also take a email writing test.

Q1. Personal & Academics Questions
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Q1. Notice Period & Rotational Shift question
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Q1. About me and education background
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Q2. Cash sales and journal entry
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Q1. Only salf introduced
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Q2. Have you reduced it before or not
Ans. 
Yes, I have reduced it before in previous projects by implementing cost-saving measures.
• Implemented cost-saving measures to reduce expenses

• Streamlined processes to increase efficiency

• Negotiated better deals with vendors to lower costs
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Q1. About yourself and experience
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Reasoning, mathematics, logistics knowledge, communication

Q1. Process knowledge, logistics
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Q2. It very department to department
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Q1. What is your job rol on previous compaany
Ans. 
In my previous role, I managed projects, collaborated with teams, and ensured client satisfaction through effective communication.
• Led a team of 5 in a project that increased efficiency by 20%.

• Developed and implemented strategies that improved client retention rates by 15%.

• Conducted regular meetings to align team goals with company objectives.

• Utilized data analysis to identify areas for improvement in service delivery.
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Q2. Why you leaving job
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Nice and easy to do

Q1. General rule of accounting
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General rule of accounting is the principle that financial transactions should be recorded accurately and consistently.
• The general rule of accounting is to follow the principles of consistency, accuracy, and transparency.

• Transactions should be recorded in a timely manner to reflect the true financial position of the company.

• Accounting standards such as GAAP and IFRS provide guidelines for following the general rule of ...read more
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Q2. PtP process and cycles
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