10+ Eshaan Logistics Interview Questions and Answers

Troubleshooting steps for a PC that won't turn on

• Check power source and cables

• Check power supply unit

• Check motherboard and CPU

• Check RAM and other components

• Check for any error messages or beeps

• Try booting in safe mode

• Try a different power outlet

• Check for any loose connections

Troubleshooting steps for PC network issues

• Check physical connections

• Restart the router/modem

• Check network settings

• Run network troubleshooter

• Check for malware/virus

• Update network drivers

• Reset network settings

Troubleshooting steps for a slow PC

• Check for malware and viruses

• Free up disk space

• Uninstall unnecessary programs

• Update drivers and software

• Check for hardware issues

A ticketing tool is a software used to manage and track customer support requests. Encryption is the process of converting data into a code to prevent unauthorized access.

• Ticketing tools help IT engineers manage and prioritize support requests

• Encryption is used to protect sensitive data from unauthorized access

• Common encryption methods include AES, RSA, and SHA

• Encryption is used in various applications such as online banking, email, and messaging services

Data backup of laptop/pc can be done using external hard drives, cloud storage, or backup software.

• Use an external hard drive to manually backup important files

• Use cloud storage services like Google Drive or Dropbox to backup files online

• Use backup software like Acronis True Image or EaseUS Todo Backup to automate the backup process

• Create a backup schedule to ensure regular backups are performed

• Test the backup to ensure it can be restored in case of data loss

Virtualization is the creation of a virtual version of something, such as an operating system, a server, a storage device, or network resources.

• Virtualization allows multiple operating systems to run on a single physical machine.

• It enables better utilization of hardware resources and reduces costs.

• Examples of virtualization technologies include VMware, Hyper-V, and VirtualBox.

Configuring Outlook involves setting up email accounts, adding contacts, and customizing settings.

• Open Outlook and click on File

• Click on Add Account and enter your email address and password

• Follow the prompts to complete the setup process

• To add contacts, click on People and then New Contact

• To customize settings, click on File and then Options

Windows 10 has improved features and performance compared to Windows 7.

• Windows 10 has a more user-friendly interface

• Windows 10 has better security features

• Windows 10 has improved performance and faster boot times

• Windows 10 has a virtual desktop feature

• Windows 10 has a voice assistant, Cortana

• Windows 10 has a built-in game mode

• Windows 10 has a touch-friendly interface

• Windows 10 has a new browser, Microsoft Edge

Ping and ipconfig are two important commands used in networking to troubleshoot and diagnose network issues.

• Ping is used to test the connectivity between two devices on a network by sending packets of data and receiving a response.

• Ipconfig is used to view the IP address, subnet mask, and default gateway of a device on a network.

• Ping can also be used to determine the response time of a device on a network.

• Ipconfig can be used to release and renew IP addresses, flush DNS cache,...read more

PST is a personal storage table used by Outlook to store email data while OST is an offline storage table used for cached Exchange mode.

• PST is a file format used by Microsoft Outlook to store email data on a local computer

• OST is an offline storage table used for cached Exchange mode in Outlook

• PST files can be imported and exported while OST files cannot

• PST files can be accessed even without an internet connection while OST files require a connection to the Exchange server

• PST ...read more

Workgroup is a peer-to-peer network where each computer has its own security settings. Domain is a centralized network managed by a server.

• Workgroup is suitable for small networks with few computers

• Domain is suitable for large networks with many computers

• In a workgroup, each computer has its own user accounts and passwords

• In a domain, user accounts and passwords are managed centrally by a server

• Workgroup does not have a centralized authentication system

• Domain has a centralize...read more