5 Keys of hostess

Question

5 Keys of hostess

Accepted Answer

The 5 keys of a food and beverage hostess involve greeting guests, seating them, managing reservations, maintaining cleanliness, and providing excellent customer service.

Greet guests with a warm and friendly attitude
Seat guests efficiently and according to reservations
Manage reservations and waitlist effectively
Ensure cleanliness and organization of the dining area
Provide exceptional customer service by attending to guests' needs

Accepted Answer

1.15/5 when guest is near around 15 meters and first show eye contact, 2.when guest is near by 5 mtrs wish them namaste morning or evening 3.ask them that they are staying with us or not and if they are room gues ask room no. And if they are not that do they have reservations or not 4.scroll the table 5.explain about our buffet

5 Keys of hostess

Top HR questions asked in Courtyard by Marriott Food and Beverage Hostess