How would you present a WBR to the client if you are handling a new team with a one-month tenure that has not met the basic metrics?

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10mo

Presenting WBR to client with new team not meeting metrics

  • Acknowledge the current performance of the team and explain the reasons for not meeting metrics

  • Highlight any improvements or progress made by ...read more

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Concentrix Corporation Assistant Manager interview questions & answers

An Assistant Manager was asked 10mo agoQ. What are the weightages for KPIs in your current organization?
An Assistant Manager was asked 10mo agoQ. How would you present a WBR to the client if you are handling a new team with a ...read more
An Assistant Manager was asked 10mo agoQ. What is the AHT? How do you calculate.? How do you reduce the AHT for an agent.

Popular interview questions of Assistant Manager

An Assistant Manager was asked 9mo agoQ1. What are the weightages for KPIs in your current organization?
An Assistant Manager was asked 10mo agoQ2. How would you present a WBR to the client if you are handling a new team with a ...read more
An Assistant Manager was asked 9mo agoQ3. What is the AHT? How do you calculate.? How do you reduce the AHT for an agent.
Concentrix Corporation Assistant Manager Interview Questions
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