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Clario Technical Support Engineer Interview Questions and Answers

Updated 18 Sep 2024

Clario Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Tell me about your work experience
  • Ans. 

    I have over 5 years of experience in technical support roles, troubleshooting hardware and software issues.

    • Provided technical support to customers via phone, email, and in person

    • Diagnosed and resolved hardware and software issues for both Windows and Mac systems

    • Installed and configured software applications and drivers

    • Assisted with network troubleshooting and setup

    • Created and maintained documentation for common technic

  • Answered by AI
  • Q2. Tell me about VPN , Network Topologies
  • Ans. 

    VPN is a secure way to connect to a private network remotely. Network topologies refer to the layout of a network.

    • VPN stands for Virtual Private Network and is used to securely connect to a private network over the internet.

    • VPN encrypts data to ensure privacy and security while accessing the network remotely.

    • Network topologies refer to the physical or logical layout of a network, such as bus, star, ring, mesh, or hybri...

  • Answered by AI
  • Q3. Why should we hire you
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • Extensive experience in troubleshooting technical issues

    • Strong communication skills to effectively assist customers

    • Ability to work well under pressure and meet deadlines

    • Proven track record of resolving complex technical problems

    • Passionate about providing excellent customer service

  • Answered by AI
  • Q4. How do you handle Complex issue
  • Ans. 

    I break down the issue into smaller parts, analyze each part thoroughly, and seek help from colleagues if needed.

    • Break down the complex issue into smaller, more manageable parts

    • Analyze each part thoroughly to identify the root cause

    • Seek help from colleagues or experts if needed

    • Document the steps taken and solutions implemented

  • Answered by AI
  • Q5. How do you Prioritize your tickets
  • Ans. 

    I prioritize tickets based on urgency, impact, and SLA requirements.

    • Assess urgency of the issue - prioritize critical issues that impact business operations

    • Consider impact on users/customers - prioritize tickets that affect a larger number of users

    • Adhere to SLA requirements - prioritize tickets based on agreed upon response and resolution times

    • Use a ticketing system to track and manage priorities effectively

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Jan 2016. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Questions on linked list
  • Q2. Questions on resume
  • Q3. About my interests
  • Q4. My interest in symantec
  • Q5. Place to work

Interview Preparation Tips

College Name: IIT Madras

I applied via Campus Placement and was interviewed in Dec 2016. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How you find loop in a linked list
  • Ans. 

    To find a loop in a linked list, we use Floyd's cycle-finding algorithm.

    • Floyd's cycle-finding algorithm uses two pointers, one moving at twice the speed of the other.

    • If there is a loop in the linked list, the two pointers will eventually meet.

    • To detect the meeting point, we reset one of the pointers to the head of the linked list and move both pointers at the same speed.

    • The meeting point is the start of the loop.

  • Answered by AI
  • Q2. What is LRU, MRU and LFU
  • Ans. 

    LRU, MRU and LFU are caching algorithms used to manage memory in computer systems.

    • LRU stands for Least Recently Used and removes the least recently used items from the cache when the cache is full.

    • MRU stands for Most Recently Used and removes the most recently used items from the cache when the cache is full.

    • LFU stands for Least Frequently Used and removes the least frequently used items from the cache when the cache i...

  • Answered by AI
  • Q3. Camel banana problem

Interview Preparation Tips

Round: Test
Experience: coding test in hacker rank. can code in any language except in C and C++.
Duration: 1 hour
Total Questions: 2

Round: Technical Interview
Experience: In technical round the questions are on OS, basics of C(mainly in linked lists) and maths puzzle

They mostly see how you are approaching towards a problem.
It is first time that I heard the camel banana problem. So I struggled for some time and came up with a solution. He said he liked the approach but it can be optimized.

Round: HR Interview
Experience: It started with explain about yourselves. and then he asked to explain about one project with technical details. Later he asked me to explain binary search for a guy who don't know much of technical knowledge. He continued with why we only do 2 partitions why can we make it up to 3. Later he asked me what I liked most in my mobile phone. I said chatting apps. So he asked me that if I was hired as a developer to make a chatting app how will I do it.
Tips: way of thinking and way of approaching towards a problem.

Round: HR Interview
Experience: This round was focused mainly on whether I like to work in Bangalore or not. How I first heard about Symantec. how I will suit for the company. what are my future plans.

Skills: C, OS, Math Puzzles
College Name: IIT Madras

Skills evaluated in this interview

I was interviewed in Feb 2017.

Interview Preparation Tips

Round: Test
Experience: Very first, the interviewers and their employees gave presentation about their products and company. They were very cool and very positive to motivate candidates. After that they started Round 1 that is test based on aptitude and logical problem, also containing c programmin and operating system problems.
Tips: If you have studied basics very well, you will clear the round 1 very easily. Study C programming and Linux Operating System concepts.
Duration: 1 hour 30 minutes
Total Questions: 60

Round: Technical Interview
Experience: I am not specifying any question above because 2nd round i.e Technical Round 1 was continued to abt 1 and hour hours taken by 1 interviewer. If you give all answers confindently, obviously they all must be correct, you will be qualified to next techincal round.
Tips: Same as mentioned in round 1.
Study C programming & Operating System.

Round: Technical Interview
Experience: This was Technical Round 2. It was taken by 3 interviewers asking questions randomly from random subject. Also, one took rapid fire round for 20-25 questions. If you qualified this round, then you can assume that you are selected. This round was also continued more than 1 hour.
Tips: Study Networking concepts

Round: HR Interview
Experience: If you are called for HR interview, then you can assume that you already selected as employee for company. This is round is just for formality to tell you CTC and location and joining, etc.
One thing I would like to mention that in each round they will ask you to tell about yourself. So prepare that too. In HR round, they asked me some tricky puzzles to solve since I mentioned that I am very good in maths so.

College Name: Datta Meghe College of Engineering
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions were mostly related to Django Rest Framework and internal working of it, apart from that there were questions related to Django ORM.
  • Q2. Given an API request how would to resolve the space issue that is happening with GET
  • Ans. 

    To resolve space issue with GET API request, consider pagination, compression, caching, and optimizing query parameters.

    • Implement pagination to limit the number of results returned in each request.

    • Use compression techniques like Gzip to reduce the size of the response data.

    • Implement caching mechanisms to store frequently accessed data and reduce the number of requests.

    • Optimize query parameters to only request necessary

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Complete resume based questions
  • Q2. You must me thorough of what you have mentioned in your resume.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Related to SQL queries.like find the 3rd highest salary from a table.
  • Q2. My strengths and wealness

Interview Preparation Tips

Round: Test
Experience: Apptitude

I applied via Naukri.com and was interviewed in Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Most of the questions were on Java and SQL. They focused more on Data structures. If you are good at SQL then you are 90% selected especially Joins. Also they asked some simple programs to write.
  • Q2. In first round, you'll be given questions on apti, programming test and SQL query test. It was pretty easy to crack.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with joins and all other concepts of SQL. Also data structures. You can crack it easily.

I applied via LinkedIn and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Data structure and C++
  • Q2. Reverse Linked list
  • Q3. Multi threaded queue
  • Q4. Design pattern
  • Q5. Basic C++ concepts
  • Q6. Puzzles

Interview Preparation Tips

Interview preparation tips for other job seekers - Solve data structure problems
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Easy problem on java

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the CV details

I was interviewed before Mar 2021.

Round 1 - Technical 

(3 Questions)

  • Q1. How to check a number is power of 2
  • Ans. 

    To check if a number is a power of 2, we can use bitwise operations.

    • A power of 2 has only one bit set to 1, so we can use the bitwise AND operator to check if the number is a power of 2.

    • If n is a power of 2, then n & (n-1) will be 0.

    • For example, 8 (1000 in binary) is a power of 2, and 8 & 7 (0111 in binary) is 0.

  • Answered by AI
  • Q2. Sort a stack without using another data structure
  • Ans. 

    Sort a stack without using another data structure

    • Use recursion to pop the top element and insert it at the bottom of the remaining stack

    • Repeat until the stack is sorted in ascending order

    • Time complexity: O(n^2), space complexity: O(n) due to recursion

  • Answered by AI
  • Q3. Check weather array have continuous increasing than decreasing value
  • Ans. 

    Check if array has continuous increasing and decreasing values

    • Loop through the array and check if each element is greater than the previous one

    • Once you find the maximum element, check if the remaining elements are in decreasing order

    • If yes, return true else false

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Design a cricinfo (LLD)
  • Ans. 

    Design a cricinfo (LLD)

    • Identify the entities: players, teams, matches, scorecards, tournaments, etc.

    • Define the relationships between entities

    • Create a database schema to store the data

    • Implement APIs to fetch and update data

    • Design a UI to display the information

    • Consider scalability and performance

    • Ensure data security and privacy

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do study basic Data Structure questions and also prepare for Low level design.
Do work on behavioral questions too.

Skills evaluated in this interview

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Clario Interview FAQs

How many rounds are there in Clario Technical Support Engineer interview?
Clario interview process usually has 1 rounds. The most common rounds in the Clario interview process are Technical.
What are the top questions asked in Clario Technical Support Engineer interview?

Some of the top questions asked at the Clario Technical Support Engineer interview -

  1. Tell me about VPN , Network Topolog...read more
  2. How do you Prioritize your tick...read more

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Excellent
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