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Clario Technical Support Engineer Interview Questions and Answers

Updated 18 Sep 2024

Clario Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Tell me about your work experience
  • Ans. 

    I have over 5 years of experience in technical support roles, troubleshooting hardware and software issues.

    • Provided technical support to customers via phone, email, and in person

    • Diagnosed and resolved hardware and software issues for both Windows and Mac systems

    • Installed and configured software applications and drivers

    • Assisted with network troubleshooting and setup

    • Created and maintained documentation for common technic

  • Answered by AI
  • Q2. Tell me about VPN , Network Topologies
  • Ans. 

    VPN is a secure way to connect to a private network remotely. Network topologies refer to the layout of a network.

    • VPN stands for Virtual Private Network and is used to securely connect to a private network over the internet.

    • VPN encrypts data to ensure privacy and security while accessing the network remotely.

    • Network topologies refer to the physical or logical layout of a network, such as bus, star, ring, mesh, or hybri...

  • Answered by AI
  • Q3. Why should we hire you
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • Extensive experience in troubleshooting technical issues

    • Strong communication skills to effectively assist customers

    • Ability to work well under pressure and meet deadlines

    • Proven track record of resolving complex technical problems

    • Passionate about providing excellent customer service

  • Answered by AI
  • Q4. How do you handle Complex issue
  • Ans. 

    I break down the issue into smaller parts, analyze each part thoroughly, and seek help from colleagues if needed.

    • Break down the complex issue into smaller, more manageable parts

    • Analyze each part thoroughly to identify the root cause

    • Seek help from colleagues or experts if needed

    • Document the steps taken and solutions implemented

  • Answered by AI
  • Q5. How do you Prioritize your tickets
  • Ans. 

    I prioritize tickets based on urgency, impact, and SLA requirements.

    • Assess urgency of the issue - prioritize critical issues that impact business operations

    • Consider impact on users/customers - prioritize tickets that affect a larger number of users

    • Adhere to SLA requirements - prioritize tickets based on agreed upon response and resolution times

    • Use a ticketing system to track and manage priorities effectively

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Related to SQL queries.like find the 3rd highest salary from a table.
  • Q2. My strengths and wealness

Interview Preparation Tips

Round: Test
Experience: Apptitude

I applied via Naukri.com and was interviewed in Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Most of the questions were on Java and SQL. They focused more on Data structures. If you are good at SQL then you are 90% selected especially Joins. Also they asked some simple programs to write.
  • Q2. In first round, you'll be given questions on apti, programming test and SQL query test. It was pretty easy to crack.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with joins and all other concepts of SQL. Also data structures. You can crack it easily.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Anagram of two strings in java
  • Ans. 

    Java program to check if two strings are anagrams

    • Create a function that takes two strings as input

    • Convert both strings to character arrays and sort them

    • Check if the sorted arrays are equal to determine if they are anagrams

  • Answered by AI
  • Q2. Insert and select query in MySQL
  • Ans. 

    Insert and select data in MySQL using SQL queries

    • Use INSERT INTO table_name (column1, column2, ...) VALUES (value1, value2, ...); to insert data

    • Use SELECT * FROM table_name; to select all data from a table

    • Use SELECT column1, column2 FROM table_name WHERE condition; to select specific data based on a condition

  • Answered by AI
  • Q3. Get and Post APIs in rest
  • Ans. 

    GET and POST are HTTP methods used in REST APIs for retrieving and sending data.

    • GET method is used to retrieve data from a server

    • POST method is used to send data to a server

    • GET requests are idempotent, while POST requests are not

    • GET requests should only be used for retrieving data, not for modifying data

    • Example: GET request to retrieve a list of users - GET /users

    • Example: POST request to create a new user - POST /users

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was technical round and there were three panelists. Started with alot of database questions and core java question. Prepare well about your project working in the company. I couldn't clear this round recieved rejection mail after two weeks.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was an aptitude test

Round 3 - Technical 

(2 Questions)

  • Q1. It was technical test
  • Q2. Sort an array with numbers
  • Ans. 

    Use a sorting algorithm like quicksort or mergesort to rearrange the numbers in ascending or descending order.

    • Implement a sorting algorithm like quicksort, mergesort, or bubblesort to rearrange the numbers in the array.

    • Ensure the algorithm is efficient and handles edge cases like empty arrays or arrays with duplicate numbers.

    • Test the sorting function with different arrays to verify its correctness.

    • Example: [5, 2, 9, 1,

  • Answered by AI

Interview Preparation Tips

Topics to prepare for IQVIA Software Engineer interview:
  • DSA
  • Aml

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Complexity level - moderate. Basic concepts.

Round 3 - HR 

(2 Questions)

  • Q1. Questions to assess how independently a candidate can work.
  • Q2. - Can you work independently? - Can you work under pressure in a dynamic environment?
  • Ans. 

    Yes, I have experience working independently and thrive in dynamic environments.

    • I have successfully completed multiple projects on my own, demonstrating my ability to work independently.

    • I am comfortable making decisions and solving problems without constant supervision.

    • I have experience working in fast-paced environments where I had to adapt quickly to changing priorities and deadlines.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self and other tools
  • Q2. Jenkins Linux Ansible git AWS
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Related to SQL queries and Coding's

Round 3 - Coding Test 

SQL Queries and Coding related questions

Round 4 - One-on-one 

(2 Questions)

  • Q1. O-O-O Round with Manager.
  • Q2. Questions Related to your Previous Work and application Knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Really Nice environment to work. Everyone who worked with me was so kind.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Introduction about yourself
  • Q2. Technical questions

Interview Questionnaire 

1 Question

  • Q1. Iqvia most of the projects are communites, all questions are on communities

Interview Preparation Tips

Interview preparation tips for other job seekers - customization and communities'

Clario Interview FAQs

How many rounds are there in Clario Technical Support Engineer interview?
Clario interview process usually has 1 rounds. The most common rounds in the Clario interview process are Technical.
What are the top questions asked in Clario Technical Support Engineer interview?

Some of the top questions asked at the Clario Technical Support Engineer interview -

  1. Tell me about VPN , Network Topolog...read more
  2. How do you Prioritize your tick...read more

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Clario Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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