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Citicorp Service Analyst Interview Questions and Answers

Updated 21 Apr 2024

Citicorp Service Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Convenient and easy to solve

Round 2 - HR 

(1 Question)

  • Q1. Basic tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Hiw to manage rude customers
  • Ans. 

    Managing rude customers involves staying calm, active listening, setting boundaries, and seeking help if needed.

    • Stay calm and composed to avoid escalating the situation

    • Practice active listening to show empathy and understanding

    • Set clear boundaries and assertively communicate expectations

    • Seek help from a supervisor or manager if the situation becomes too difficult to handle

  • Answered by AI

Interview questions from similar companies

Analyst Interview Questions & Answers

Wells Fargo user image SNEHA KUMARI SHARMA

posted on 1 Jun 2017

I appeared for an interview in Aug 2016.

Interview Questionnaire 

11 Questions

  • Q1. Basics of programming language
  • Q2. Basics of programming language
  • Q3. Microprocessor basics
  • Q4. Logic of traffic light functionality
  • Ans. 

    Traffic lights use a set sequence of colors to control the flow of vehicles and pedestrians.

    • Traffic lights use red, yellow, and green lights to indicate when vehicles and pedestrians should stop, slow down, or go.

    • The sequence of colors is typically red, yellow, green, and then back to red.

    • Different traffic lights may have different timings for each color depending on the traffic flow and pedestrian activity.

    • Traffic lig...

  • Answered by AI
  • Q5. Logic of elevator operation
  • Ans. 

    The logic of elevator operation involves a system of sensors, controls, and algorithms to efficiently transport passengers between floors.

    • Elevators use sensors to detect the presence of passengers and determine their desired floor.

    • Controls process this information and calculate the most efficient route for the elevator to take.

    • Algorithms prioritize elevator assignments based on factors like proximity, floor traffic, an...

  • Answered by AI
  • Q6. Coding on paper.
  • Q7. How was the technical I review experience
  • Q8. How was the technical I review experience
  • Q9. Why wells Fargo?
  • Ans. 

    Wells Fargo is a reputable and established financial institution with a strong track record in the industry.

    • Wells Fargo has a long history dating back to 1852, making it one of the oldest and most established banks in the United States.

    • The company has a strong reputation for providing a wide range of financial services, including banking, investments, and insurance.

    • Wells Fargo has a large network of branches and ATMs, ...

  • Answered by AI
  • Q10. Comments on the moto of the company
  • Q11. General questions related to resume included details.

Interview Preparation Tips

Round: Test
Experience: Computer based Test
Enrollment round
Followed with other test rounds with one minute timer for each question.
Tips: Be quick,still careful.
Time management is the key to score.

Total Questions: 75

Round: Technical Interview
Experience: Computer based Test
Enrollment round
Followed with other test rounds with one minute timer for each question.
Tips: Be quick,still careful.
Time management is the key to score.


Round: Technical Interview
Experience: A general introduction of oneself.Hobbies and inclination towards IT sector job and why wells Fargo followed by different subject knowledge and basics .

Tips: Be confident.
Revise coding basics.
Know your microprocessor basics.
Be frank to say if u are unable to recall an answer at that moment.


College Name: Sikkim Manipal University

I appeared for an interview in Feb 2017.

Interview Questionnaire 

5 Questions

  • Q1. Tell us about yourself
  • Ans. 

    I am a detail-oriented analyst with a strong background in data analysis and problem-solving skills.

    • I have a Bachelor's degree in Economics with a focus on statistical analysis

    • I have experience using various data analysis tools such as Excel, SQL, and Tableau

    • I have successfully completed projects that involved forecasting trends and identifying key insights from data

  • Answered by AI
  • Q2. Why this company
  • Ans. 

    I chose this company because of its strong reputation, innovative projects, and commitment to employee growth.

    • Strong reputation in the industry

    • Innovative projects and technologies

    • Commitment to employee growth and development

  • Answered by AI
  • Q3. Which position are you interested in?
  • Ans. 

    I am interested in the Analyst position.

    • Strong analytical skills

    • Experience with data analysis tools

    • Ability to interpret complex data

    • Excellent problem-solving abilities

  • Answered by AI
  • Q4. Any skills that you possess which resonates with the position you want?
  • Ans. 

    I possess strong analytical skills, attention to detail, and proficiency in data analysis tools.

    • Strong analytical skills demonstrated through previous data analysis projects

    • Attention to detail shown in accuracy of reports and presentations

    • Proficiency in data analysis tools such as Excel, SQL, and Tableau

  • Answered by AI
  • Q5. How many airplanes take off from the Delhi airport each day?
  • Ans. 

    The number of airplanes taking off from Delhi airport daily is not available.

    • The exact number of airplanes taking off from Delhi airport each day is not publicly available.

    • The number of flights can vary depending on the day of the week and time of day.

    • Factors such as weather conditions and air traffic can also affect the number of flights.

    • However, Delhi airport is one of the busiest airports in India and handles a larg...

  • Answered by AI

Interview Preparation Tips

Round: Test
Total Questions: 60

Round: HR Interview
Experience: Basic introduction. Some specific questions and you just need to make then understand who you are as a person

Round: HR Interview
Experience: Basic introduction. Some specific questions and you just need to make then understand who you are as a person

Skills: Communication And Confidence, Problem Solving Abilties
College Name: Lady Shri Ram College

I applied via Campus Placement

Interview Questionnaire 

1 Question

  • Q1. A question based on probability of maximizing profit

Interview Preparation Tips

Round: Test
Experience: Easy, time was sufficient, Mostly Quantitative Aptitude
Tips: Chill and steam on till the end
Duration: 45 minutes
Total Questions: 15

Round: Puzzle Interview
Experience: Question was simple I forgot to take into account a factor in my equation but was able to correct my answer immediately upon given a hint

Round: HR Interview
Experience: Nothing special routine HR Questions

General Tips: Relax know yourself and your resume back and front
Skill Tips: A programming background helps
Skills: Quantitative Aptitude
Duration: 2
College Name: IIT Madras
Motivation: To get PPO and pursue an MBA abroad also the stipend is not bad
Funny Moments: When he asked me how much I wanted AmEx I told him that I told the Microsoft Interviewer that I would take an offer from AmEx irrespective. This was before I got interviewed for Microsoft.

PS I got offers from both AmEx and Microsoft

Interview Preparation Tips

Round: Test
Experience: The written test was quite similar to the typical CAT pattern. It contained sections on Reading Comprehension, Data Interpretation and Mathematics.

Round: Technical + HR Interview
Experience: There were 2 interviewers in the first interview, one was a technical guy and the other was from HR. They asked me a few very simple puzzles, a few basic programming questions (swapping the value of two variables etc.), questions related to the development cycle of software products. The HR guy asked stuff like what do you want to achieve in life? Strengths, weaknesses etc.

Round: Case Study Interview
Experience: The third interview was the most important one (and I guess that was the deciding interview). The interviewer started with questions like why finance? Which companies are you sitting for? Then he gave me a case study:

Interview Questionnaire 

2 Questions

  • Q1. Oops, os, dbms, project
  • Q2. Why hsbc, why should I hire you.
  • Ans. 

    I have a strong background in software engineering and a passion for innovation, making me a valuable asset to HSBC.

    • I have a proven track record of successfully delivering high-quality software solutions in previous roles.

    • I am highly skilled in various programming languages and technologies, including Java, Python, and SQL.

    • I have experience working in agile development environments, allowing me to adapt quickly to chan...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 4 sections, 15 questions each. Sections on apti, english, programming, technical.
Tips: Time management, complete english and technical first
Duration: 1 hour
Total Questions: 60

Round: Group Discussion
Experience: We were asked which super hero would you like to be. Shared the information. Always present the positives and negatives and emphasize that despite of being negatives
Tips: Think everything through before speaking
Duration: 40 minutes

Round: Technical Interview
Experience: Prepare well, anything can be asked on the things written on your resume

Round: HR Interview
Experience: Sell yourself. Tell them why you would be the best candidate.
Tips: Tell your advantages of being a fresher that you would be comfortable in any technology

College Name: Acropolis institute of technology and research

Analyst Interview Questions & Answers

HSBC Group user image Prateek Ladha

posted on 3 Feb 2015

Interview Questionnaire 

1 Question

  • Q1. It was HR plus Technical

Interview Preparation Tips

Round: Test
Experience: It was a decent test as normal apti tests but you have to keep little extra knowledge about retail banking and econometrics.
Tips: Just practice well for all aptitude test and boost your speed with accuracy.
Duration: 60 minutes
Total Questions: 40

Round: Group Discussion
Experience: It was a good discussion but in between there was a chaos as number of people in my group was too big(14) as far as GDs are concerned.But overall it was good and everyone whosoever wanted, had put their points.
Tips: Don't fight during GD. Make sure that whenever you get chance you utilize it fully and make a very effective point. Also keep in mind it is a GD so you should be humble to others as well.
Duration: 30 minutes

Round: Technical Interview
Experience: It was a very weird experience.
After get shortlisted from test late in the night, our GD was early in the morning and then followed by interview. And then something really strange happened.I was waiting for my turn since afternoon and I was the last one to be interviewed. When I was called for my turn, all three panel of interviewers came out of their rooms and they announced the result before taking my interview so it was shocking because as par our campus rule you can not straight away declare the results to candidates before the whole process gets over. It shook me and I was very angry at that time but I kept myself calm and turned that anger into a positive way thanks to my friend who were there with me during that time. All I thought was I will get a chance and now I don't have anything to lose so I have to make a better impact on them than the other guys and convince them to increase their selected candidate list. The interview started with general HR questions, why do you want to join us? Why do you think we should hire you? And then they started asking questions over my project which I mentioned in my resume. After that there were few basic probability questions and some analytical puzzles. And during my interview I said I like to play with numbers so they threw me a multiplication 55555*55555 and it took me around 25-30 seconds to do it so I think that was a really effective part of my interview well at last I got selected in HSBC.
Tips: Don't get panic and never lose your calm. Situations can be more worst than what you thought it to be but be confident on yourself. Sooner or later you will be rewarded for your work. Good luck in advance :)

General Tips: Just be yourself and be confident. Be with those who make you feel comfortable. Keep calm and eventually everything will fall in the right place.
Skill Tips: I would say that patience is not a skill but it is as important as any other skill during your interviews. You might encounter some serious situations which might take you on your nerve so be patient.
During your interviews make sure whatever you know you should be able to communicate it well enough otherwise your knowledge is of no use. At the same time ensure that you don't really show off that you know more. If you know more about that problem be humble to the interviewer as discuss or share your thoughts in a very polite manner. And last but not the least is the analytical skills. You might be asked to decode some case or do guesstimates to be prepared for it. Practice it a lot with your friends or else whichever way you like it to be done.
Skills: Analytical skill, Communication, Patience
College Name: IIT KANPUR
Motivation: My only motivation was to get a analytical job which I was targeting. And apart from it there was a reason in my life to get this job and do something for someone very special. So, this keeps me motivated even today.
Funny Moments: The whole placement process right from companies visiting your campus to giving test and getting shortlisted for the interviews was really stressful but when I look back I cherish all those moments where we all friend sat together abusing some bull shit companies their procedure. How we used to run like a wild animal from one test to another one PPT to another. Those late might discussion talking about our future. Those were the lifetime memories, good or bad, which will stay with us always.

Godd luck again for your placements. :)

Analyst Interview Questions & Answers

HSBC Group user image Sumit Sourav

posted on 21 Nov 2016

Interview Questionnaire 

6 Questions

  • Q1. How will you find the top 5 customer of HSBC from the entire world?
  • Ans. 

    Top 5 customers of HSBC can be found by analyzing transaction history and account balances.

    • Analyze transaction history of all HSBC customers worldwide

    • Identify customers with highest transaction volumes and account balances

    • Rank customers based on transaction volumes and account balances

    • Select top 5 customers based on ranking

    • Consider other factors such as creditworthiness and profitability

  • Answered by AI
  • Q2. About Credit Risk Modelling
  • Q3. About my internship (as i have done intern in Data Analytics field)
  • Q4. How to find the no of petrol pump in the city
  • Ans. 

    Use online maps or directories to find the number of petrol pumps in the city.

    • Search for petrol pumps on online maps like Google Maps or MapQuest.

    • Use online directories like Yelp or Yellow Pages to find petrol pumps in the city.

    • Check with local authorities or city websites for a list of petrol pumps in the area.

    • Ask locals or taxi drivers for recommendations on petrol pumps in the city.

  • Answered by AI
  • Q5. Basic HR question( like why HSBC,Strength,Weakness.etc)
  • Q6. One puzzles--How to calculate the average no of person coming to the airport daily?
  • Ans. 

    The average number of people coming to the airport daily can be calculated by taking the total number of people arriving and departing and dividing it by two.

    • Collect data on the number of arrivals and departures for a given period, such as a week or a month.

    • Add the number of arrivals and departures together to get the total number of people coming to the airport.

    • Divide the total number by the number of days in the peri...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The test was on amcat platform where you can not skip the question and you have to attempt each and every question.the key thing here is accuracy specially in first two section coz in retail banking and econometric will be new for everyone.I am from Industrial Engg and Management(M.tech) so we have some basic idea of Econometrics.
Tips: Maintain the accuracy and try to give few hours in studying the basic of Retail Banking and Econometric, coz these are the two section where u can take the lead. and never forget that this is the mass rejection process

Round: Group Discussion
Experience: Follow the basic rule of GD and try to give valid example with your point.
Tips: Read the Newspaper and be aware of what is happening around.

Round: Technical Interview
Experience: my interview was around 35-40 minutes process in which they as the technical part from my resume
Tips: just be confident and they will try to stress you out.so be calm and compose and try to understand the question properly before start giving your answer
they expect the logic how you attempt the question


Round: HR Interview
Experience: be ready for the puzzles
Tips: The process is going to be time talking so be ready to wait, and dont sound low in the interview coz this is the day u are waiting for your entire life.

Skills:
College Name: NIT Tiruchirappalli

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. Why this specific profile? (analyst)
  • Ans. 

    I am passionate about analyzing data and deriving insights to drive strategic decision-making.

    • I have a strong background in data analysis and statistics.

    • I enjoy problem-solving and finding patterns in data.

    • I believe that my analytical skills can add value to the organization by providing actionable insights.

    • I have experience using various analytical tools such as Excel, SQL, and Tableau.

    • I am detail-oriented and thrive

  • Answered by AI
  • Q2. Why finance?
  • Ans. 

    Passion for analyzing data and making informed financial decisions.

    • I have always been fascinated by numbers and analyzing trends.

    • I enjoy the challenge of making sense of complex financial data.

    • I believe finance plays a crucial role in driving business success and growth.

    • I am motivated by the opportunity to help companies make informed financial decisions.

    • I find satisfaction in using data to identify opportunities for i

  • Answered by AI

Interview Preparation Tips

Round: Case Study Interview
Experience: Q: Give me five steps to estimate the number of traffic lights in Bombay.
Me: I will divide the city into equidistant lines, both vertical and horizontal; sort of a mesh. Then I would take vertical and horizontal rectangles i.e. the rectangles which fall on length and breadth of the city. Starting with the horizontal ones I would try to estimate the number of roads going from east to west in each rectangle(depending on the type of area: residential, commercial or a highway) Similarly I would try to estimate the number of roads going from north to south in each vertical rectangle. Now I have the average number of roads per unit length and per unit breadth. Now, I can calculate the average number of roads intersecting per rectangle. Now if I have the data, I can also use the traffic density data to further improve my estimate, i.e. whether the traffic light is required in that rectangle or not.(depending upon the traffic density)
Q: Lets say that golden quadrilateral gets completed tomorrow. What would be its impact on the sales of Ashok Leyland?
Me: Sir, they would increase, as more and more traffic will shift from railways to roadways as the average time taken by road will decrease.
Q: If I say that the sales will decreases by road, the truk will make the same number of trips in less amount of time, thereby rendering overcapacity in the road transport market therefore the sales will decrease.
Me: (I actually didn't let him complete, I interrupted him in between and said that I got the logic)
Tips: Don't try to overstate the facts.

Skills:
Duration: 3
College Name: IIM Lucknow

I applied via LinkedIn and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you when we have many in the open market.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Yourself.
Maintain an eye - eye contact with the person taking your interview and always maintain a smile on your face.
Most of the cases for an experienced employees they just see the attitude that you maintain while giving the interview.
So, just be confident and smiling.
Thank you !!!

Citicorp Interview FAQs

How many rounds are there in Citicorp Service Analyst interview?
Citicorp interview process usually has 3 rounds. The most common rounds in the Citicorp interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for Citicorp Service Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Citicorp. The most common topics and skills that interviewers at Citicorp expect are Legal Cases, Legal Compliance, Legal Notices and Strong Communication Skills.

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Citicorp Service Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Citicorp Service Analyst Salary
based on 24 salaries
₹5 L/yr - ₹11.5 L/yr
35% more than the average Service Analyst Salary in India
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based on 5 reviews

3.9/5

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3.4

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3.4

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Job security

3.2

Company culture

3.2

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3.1

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