What happens when a change is unsuccessful? When a change fails a PIR call needs to be arranged in order to understand the reason and root cause of the failure also what differently would be done next time to avoid such a situation. The PIR needs to be documented and updated.

Question

Accepted Answer

A PIR is conducted to understand the reason and root cause of the failure and to document and update it.

Conduct a PIR to understand the reason and root cause of the failure
Document and update the PIR
Identify what could be done differently next time to avoid such a situation

What happens when a change is unsuccessful? When a change fails a PIR call needs to be arranged in order to understand the reason and root cause of the failure also what differently would be done next time to avoid such a situation. The PIR needs to be documented and updated.

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