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Blue Yonder Support Engineer 1 Interview Questions and Answers

Updated 28 Apr 2024

Blue Yonder Support Engineer 1 Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Coding Test 

They asked me to write sql queries for reference key use, joins, find duplicates and date functions.

Round 2 - Technical 

(1 Question)

  • Q1. Asked me about my projects work experience etc
Round 3 - HR 

(1 Question)

  • Q1. Basic HR questions, like why I switch like that.

Interview Preparation Tips

Interview preparation tips for other job seekers - Support engineer 1 interview they mostly expect SQL knowledge and incident management.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. They will go through your resume thoroughly. They wanted to know about your job role and project in your company. Their main focus is to know about your role and what kind of work you have done related to ...
Round 3 - Behavioral 

(2 Questions)

  • Q1. Technical questions What roles you have work
  • Q2. This round was quite typical then the previous one. They also ask you some technical questions but their main focus is to check your personality, capabilities and abilities. They wanted to know about your ...
Round 4 - HR 

(2 Questions)

  • Q1. Salary discussions Why you wanted to join
  • Q2. This round was simple they ask basic questions like why you want to join and why we should hire you and salary discussions.

Support Engineer 1 Interview Questions Asked at Other Companies

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

  • Answered by AI
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Test
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Unix and SQL based questions

Round 3 - One-on-one 

(3 Questions)

  • Q1. Unix and SQL based questions, along with previous work experience
  • Q2. Mv ,cd ,cp,vi editor, scriptingetc
  • Q3. DML,DCL,TCL,stored procedure etc
Round 4 - HR 

(1 Question)

  • Q1. Based on work experience and some basic questions like why are you leaving your present company etc

Interview Preparation Tips

Topics to prepare for Luxoft Support Engineer interview:
  • SQL
  • Linux
  • Python
Interview preparation tips for other job seekers - Please focus and try to be consistent on one technology and make it as your strength

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary

Blue Yonder Interview FAQs

How many rounds are there in Blue Yonder Support Engineer 1 interview?
Blue Yonder interview process usually has 3-4 rounds. The most common rounds in the Blue Yonder interview process are Technical, HR and Behavioral.
How to prepare for Blue Yonder Support Engineer 1 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Blue Yonder. The most common topics and skills that interviewers at Blue Yonder expect are Automation, Application Support, Troubleshooting, DBMS and IIS.

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Blue Yonder Support Engineer 1 Salary
based on 26 salaries
₹5.5 L/yr - ₹12.8 L/yr
16% more than the average Support Engineer 1 Salary in India
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