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Bharti Airtel

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Bharti Airtel Interview Questions and Answers

Updated 20 Jun 2024
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Q1. Tell me an analysis about how to factor customer or prospects for your product segment

Ans.

To factor customers or prospects, analyze their needs, budget, decision-making process, and competition.

  • Identify the customer's pain points and how your product can solve them

  • Determine the customer's budget and if your product fits within it

  • Understand the customer's decision-making process and who the key decision-makers are

  • Analyze the competition and how your product compares

  • Consider the customer's industry and how your product can benefit them

  • Use data and analytics to track...read more

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Q2. What you know about telecom industry?

Ans.

Telecom industry refers to the companies that provide communication services through electronic means.

  • Telecom industry includes companies that provide services like voice calling, messaging, internet, and television.

  • Major players in the telecom industry include AT&T, Verizon, T-Mobile, and Sprint.

  • The industry has seen significant advancements in technology, such as the transition from 3G to 4G and now 5G networks.

  • Telecom industry is highly regulated by government agencies lik...read more

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Q3. How to Handle Large Account??

Ans.

Handling large accounts requires strategic planning and effective communication.

  • Develop a strong relationship with the client

  • Assign a dedicated account manager

  • Create a customized plan for the client's needs

  • Regularly communicate with the client to ensure satisfaction

  • Anticipate and address any potential issues

  • Provide exceptional customer service

  • Use data analysis to identify opportunities for growth

  • Collaborate with other departments to provide comprehensive solutions

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Q4. Practical experience on B2B

Ans.

B2B practical experience involves managing business relationships and transactions between companies.

  • Managing sales and negotiations with other businesses

  • Developing and implementing B2B marketing strategies

  • Handling B2B customer accounts and resolving issues

  • Analyzing market trends and competitor activities in the B2B sector

  • Collaborating with cross-functional teams to meet B2B sales targets

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Discover Bharti Airtel interview dos and don'ts from real experiences

Q5. Diffreentiate jio and Airtel products

Ans.

Jio focuses on affordable plans with high data benefits, while Airtel offers a wider range of services including broadband and DTH.

  • Jio offers cheaper plans with more data benefits compared to Airtel.

  • Airtel provides a wider range of services including broadband and DTH, while Jio mainly focuses on mobile services.

  • Airtel has a larger network coverage compared to Jio.

  • Jio has a strong focus on digital services and content offerings.

  • Airtel has a reputation for better customer serv...read more

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Q6. What is COCP , IOIP,COIP

Ans.

COCP stands for Combined Oral Contraceptive Pill, IOIP stands for Intra-Ovarian Injection of Progesterone, COIP stands for Contraceptive Intrauterine Device

  • COCP is a type of birth control pill that contains both estrogen and progestin hormones

  • IOIP is a method of delivering progesterone directly into the ovaries for fertility treatment

  • COIP is a contraceptive device inserted into the uterus to prevent pregnancy

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Q7. Plans and products in Airtel

Ans.

Airtel offers a variety of plans and products to cater to different customer needs and preferences.

  • Airtel offers prepaid and postpaid plans with different data, calling, and SMS benefits.

  • They also have special plans for international roaming, data packs, and family plans.

  • Airtel provides a range of products including smartphones, broadband services, DTH services, and digital wallets.

  • They have partnerships with various content providers for streaming services like Airtel Xstrea...read more

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Interview Process at Bharti Airtel

based on 26 interviews
4 Interview rounds
Resume Shortlist Round
Aptitude Test Round
HR Round
One-on-one Round
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