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Avant Garde Industries Senior Customer Support Service Engineer Interview Questions and Answers

Updated 3 Oct 2023

Avant Garde Industries Senior Customer Support Service Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic technical question
  • Q2. Inkjet printer specifications
  • Ans. 

    Inkjet printers use liquid ink sprayed through microscopic nozzles onto paper to create images or text.

    • Inkjet printers are popular for home and small office use due to their affordability and versatility.

    • They can produce high-quality color prints with sharp details.

    • Inkjet printers are generally slower than laser printers but are better for photo printing.

    • Some inkjet printers use separate cartridges for different colors...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Printer specifications

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be onshor...

  • Answered by AI
  • Q3. Why you need this job?
  • Q4. Will you be able to reach in time?
  • Ans. 

    Yes, I am confident in my ability to reach in time for any customer care related issues.

    • I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.

    • I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.

    • I have a track record of meeting deadlines and responding promptly to customer inquiries.

    • I am committed to providing excellent customer se...

  • Answered by AI
  • Q5. R u a fresher candidate or experienced one?

Interview Preparation Tips

Topics to prepare for Smart Call Center Solutions Customer Care Executive interview:
  • Bpo Operations
  • Inbound Calls
  • Outbound calls
Interview preparation tips for other job seekers - Answer hr questions very confidently and ensure to speak in English fluently...

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you some assignment.
Round 2 - HR 

(1 Question)

  • Q1. General discussion regarding background and nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company. This is totally fraud.busibud ek fake company hai. woh employees ka data international clients ko bejhti hai. woh traninee se kaam karwa kar unki salary nahi deti hai. busibud ek fraud company hai. please i request to job seeker please do not join this company. they will suck your blood and mentally harse karge. mannerless boss and colleges are very very bad and rude.woh apko nicha dekhne ke liye kisi bhi had tak jaa sakte hai.please do not trust this fraud company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Education and experiance
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself ,why do you want to join BPO, why I can select you

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak frankly, don't be hesitate or nervous

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How many years of experiance you have

Avant Garde Industries Interview FAQs

How many rounds are there in Avant Garde Industries Senior Customer Support Service Engineer interview?
Avant Garde Industries interview process usually has 3 rounds. The most common rounds in the Avant Garde Industries interview process are Resume Shortlist, One-on-one Round and Technical.
What are the top questions asked in Avant Garde Industries Senior Customer Support Service Engineer interview?

Some of the top questions asked at the Avant Garde Industries Senior Customer Support Service Engineer interview -

  1. Inkjet printer specificati...read more
  2. Printer specificati...read more
  3. Basic technical quest...read more

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