How to handle minor issue inside the store rather than informing senior management for solution reinforcement

Question

Accepted Answer

To handle minor issues inside the store, empower employees to make decisions, provide clear guidelines, and encourage open communication.

Empower employees to make decisions and take ownership of minor issues.
Provide clear guidelines and expectations for handling minor issues.
Encourage open communication and create a supportive environment.
Train employees on problem-solving and conflict resolution skills.
Establish a system for documenting and tracking minor issues.
Recognize and reward employees for effectively handling minor issues.
Regularly review and update store policies and procedures to address common minor issues.
Offer ongoing training and development opportunities for employees to enhance their skills.