What are KRA'S?

Question

What are KRA'S?

Accepted Answer

KRA's are Key Result Areas, which are specific areas of focus that define an individual's or organization's goals and objectives.

KRA's are used to measure and evaluate performance.
They help in setting clear expectations and priorities.
KRA's are typically aligned with the overall goals and objectives of the organization.
Examples of KRA's for a Complaint Analyst could be: reducing customer complaints by a certain percentage, improving complaint resolution time, increasing customer satisfaction ratings.
KRA's are often used in performance appraisals and goal-setting discussions.

Accepted Answer

These are the essential areas of activities that must be performed well to achieve the goals of an organisation. This method helps everyone in the team to know what is most important task. Like example we had quality and quantity to achieve the goals of our process.

What are KRA'S?

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