Asked inAmerican Express,Ccp Lead

How would you deal with a difficult customer?

AnswerBot
1y

I would listen to their concerns, empathize with their situation, and offer a solution to their problem.

  • Remain calm and professional

  • Listen actively to their concerns

  • Empathize with their situation

  • Offer...read more

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Top HR questions asked in American Express Ccp Lead

Q1. What did you learn about Customer Service in your previous jobs?
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Q2. How did you went out of the way to help your customer?
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Q3. What is your Experience and why did you leave your last job?
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