What are the process of resolving customer quarry in product in logestics?

Question

Accepted Answer

The process of resolving customer queries in product logistics involves identifying the issue, investigating the root cause, providing a solution, and ensuring customer satisfaction.

Identify the customer query or issue
Investigate the root cause of the problem
Provide a suitable solution or resolution
Ensure customer satisfaction through effective communication and follow-up
Examples: addressing delivery delays, resolving product damages, handling incorrect shipments

Accepted Answer

By asking from customer that how may I help you, after listening customer quarry regarding product, that he is facing problem in delivery. I will provide him a detailed information that why he is struggling in that and ask customer about alternate number and address landmark to make successful delivery.

What are the process of resolving customer quarry in product in logestics?

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