If a customer placed an order for DSLR camera worth 50k and chose COD as payment option, how will you investigate this situation?

Question

Accepted Answer

I would verify the authenticity of the order and the customer before proceeding with the delivery.

Check the customer's order history and account details
Verify the customer's contact information
Confirm the delivery address
Check for any suspicious activity or signs of fraud
Contact the customer to confirm the order and payment method
If necessary, involve law enforcement or security personnel

Accepted Answer

सबसे पहले मैं उनके ऑर्डर इतिहास और भुगतान इतिहास की जांच करता हूं, उनके भुगतान विकल्प में कोई दोष नहीं है, फिर उन्हें कोड विकल्प दे सकता हूं।

Accepted Answer

I will verify the customer, check customer's last orders details and then if company policies will be matched with the following only then I'm going to take the order.

Accepted Answer

15m

I would verify the authenticity of the order and the customer before proceeding with the delivery.

Check the customer's order history and account details
Verify the customer's contact information
Confirm...read more

Accepted Answer

It's our duty to first check customer payment history if there is not any defect then i will allow him or her COD option. And second I'll check customer relation with amazon if he or she was a regular customer of amazon then I'll allow him COD option.

Accepted Answer

First I check their customer order history and payment there gunie Or not then payment option then can give them COD payment option

Accepted Answer

First' I check their order history and payment history their payment option there is no defect then can give them cod option.

Accepted Answer

It's a scenario based question u have to tell that u will check whether the area is black listed or in many cases we will allow the order but with lot of cautious steps. Like such frauds didn't took place.

Accepted Answer

For this, we will check his history. Is he frequent buyer or not. If customer have good relation with amazon. Did he cancelled any order in past. And why? If everything will be clear for us. We will go for it. Not every buyer is scammer

Accepted Answer

It does depends on the previous transactions history of the account holder and types of payments done previously! It all relates with the agent to take the amount in hand first and then hand over the product, Also the seller should be responsible before accepting COD

If a customer placed an order for DSLR camera worth 50k and chose COD as payment option, how will you investigate this situation?

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