difference between a good customer service and great service

AnswerBot
1y

Good customer service meets expectations, great service exceeds them.

  • Good customer service is reactive, great service is proactive

  • Good customer service solves problems, great service prevents them

  • Good...read more

Ruchi Jha
1y

Good customer service prioritizes customers' feelings, satisfaction, and loyalty. It entails going above and beyond to meet customers' needs and expectations. In contrast, bad customer service falls s...read more

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