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10+ Genpact Interview Questions and Answers

Updated 23 Nov 2024
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Q1. Do you have any technical certifications? How many programming languages do you know? What are the different types of OS you are comfortable working with? What is the extent of your technical expertise

Ans.

I have technical certifications in medical coding and am proficient in various programming languages and operating systems.

  • I am certified in medical coding through AAPC or AHIMA.

  • I am proficient in programming languages such as Java, Python, and SQL.

  • I am comfortable working with various operating systems such as Windows, Linux, and MacOS.

  • My technical expertise includes medical coding, data analysis, and software development.

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Q2. What is medical coding

Ans.

Medical coding is the process of assigning codes to medical diagnoses and procedures for billing and record-keeping purposes.

  • Medical coding involves translating medical terminology into standardized codes.

  • These codes are used for billing purposes, to ensure accurate reimbursement for medical services.

  • Medical coders must have knowledge of anatomy, physiology, and medical terminology.

  • Examples of coding systems include ICD-10-CM for diagnoses and CPT for procedures.

  • Medical codin...read more

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Q3. What is Medical billing

Ans.

Medical billing is the process of submitting and following up on claims with health insurance companies in order to receive payment for services rendered by a healthcare provider.

  • It involves coding medical procedures and diagnoses using standardized codes

  • It requires knowledge of insurance policies and regulations

  • It includes verifying patient information and eligibility for coverage

  • Examples of medical billing software include Epic and Cerner

  • Medical billing can be done in-house...read more

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Q4. What is ICD 10 CM?

Ans.

ICD 10 CM is the International Classification of Diseases, Tenth Revision, Clinical Modification.

  • ICD 10 CM is a coding system used by medical coders to classify and code diagnoses, symptoms, and procedures.

  • It provides a standardized way to communicate and analyze health information.

  • ICD 10 CM codes are alphanumeric and contain up to seven characters.

  • Examples of ICD 10 CM codes include S72.001 (Fracture of the neck of the right femur) and J45.901 (Unspecified asthma, uncomplica...read more

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Q5. What are the ed code range

Ans.

Ed code range refers to the range of codes used to classify emergency department visits.

  • Ed code range typically includes codes from E/M codes 99281-99285 for emergency department visits.

  • These codes are used to classify the level of care provided during the visit.

  • The codes take into account factors such as complexity of the presenting problem, amount of time spent with the patient, and the level of decision making involved.

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Q6. Recent Icd 10 updates

Ans.

ICD-10 updates are regular and necessary to keep up with medical advancements and changes in healthcare practices.

  • ICD-10-CM codes were updated on October 1, 2021

  • New codes were added for COVID-19 related conditions

  • Codes were added for vaping-related disorders

  • Codes were added for social determinants of health

  • Codes were added for maternal care and mental health

  • Codes were added for substance abuse disorders

  • Codes were added for post-COVID-19 conditions

  • Codes were added for teleheal...read more

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Q7. How to code fracture care

Ans.

Fracture care is coded using CPT codes based on the type of treatment provided.

  • Assign a CPT code for initial encounter, subsequent encounter, or sequela based on the stage of treatment

  • Use additional codes for any procedures performed during the fracture care

  • Assign a separate diagnosis code for the specific type of fracture

  • Document the type of fracture, location, and any complications for accurate coding

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Q8. Tell about any systems

Ans.

One system commonly used in medical coding is the ICD-10 system.

  • ICD-10 system is used to classify and code diseases, symptoms, abnormal findings, complaints, social circumstances, and external causes of injury or diseases.

  • CPT (Current Procedural Terminology) codes are used to report medical procedures and services performed by healthcare providers.

  • HCPCS (Healthcare Common Procedure Coding System) codes are used for Medicare and Medicaid claims.

  • Medical coders also use electron...read more

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Q9. Tell me about any system

Ans.

The system I am familiar with is the Electronic Health Record (EHR) system used in healthcare facilities.

  • EHR systems are used to store patient medical records electronically

  • They allow healthcare providers to access patient information quickly and securely

  • EHR systems can also help with billing, scheduling, and decision-making processes

  • Examples of EHR systems include Epic, Cerner, and Allscripts

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Q10. Systems of human body

Ans.

The systems of the human body are the different groups of organs and tissues that work together to perform specific functions.

  • The circulatory system transports oxygen, nutrients, and waste products throughout the body.

  • The respiratory system is responsible for the exchange of gases, such as oxygen and carbon dioxide.

  • The digestive system breaks down food and absorbs nutrients.

  • The nervous system controls and coordinates body functions.

  • The musculoskeletal system provides support,...read more

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Q11. How to code Cc?

Ans.

Coders use ICD-10-CM codes to document a patient's chief complaint (Cc) in medical records.

  • Assign the appropriate ICD-10-CM code based on the patient's reported chief complaint

  • Ensure the code accurately reflects the reason for the patient's visit

  • Review documentation thoroughly to capture all relevant details for coding

  • Example: If a patient presents with chest pain, assign the appropriate ICD-10-CM code for chest pain

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Q12. Anatomy of CVS and physiology

Ans.

The cardiovascular system (CVS) consists of the heart, blood vessels, and blood, responsible for transporting nutrients, oxygen, and waste products throughout the body.

  • The heart pumps blood through the blood vessels to deliver oxygen and nutrients to cells and remove waste products.

  • Blood vessels include arteries, veins, and capillaries, each with specific functions in circulation.

  • Physiology of CVS involves the cardiac cycle, blood pressure regulation, and control of blood flo...read more

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Q13. Growth opportunities in future

Ans.

There are significant growth opportunities in the future for Certified Medical Coders.

  • The demand for Certified Medical Coders is expected to increase due to the growing healthcare industry.

  • Advancements in technology and electronic health records will create new opportunities for coders.

  • Certified Medical Coders can specialize in specific areas such as anesthesia, cardiology, or orthopedics.

  • Coders can pursue higher education and certifications to enhance their career prospects....read more

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Q14. Ed coding cpt procedures

Ans.

Ed coding cpt procedures involves assigning appropriate CPT codes to procedures performed in the emergency department.

  • Understand the CPT code set and guidelines for accurate coding.

  • Assign codes based on documentation of procedures performed.

  • Take into consideration any modifiers that may be necessary for accurate coding.

  • Stay updated on changes in CPT codes and guidelines.

  • Examples: Assigning CPT code 99284 for a comprehensive ED visit, or 31500 for endotracheal intubation.

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Q15. Mdm table explanation

Ans.

The Mdm table is used in medical coding to document the complexity of a patient's medical decision-making.

  • The Mdm table stands for Medical Decision Making and is used to determine the level of complexity in a patient's case.

  • It includes factors such as the number of diagnoses or management options, the amount and complexity of data reviewed, and the risk of complications or morbidity.

  • Each factor is assigned a score, and the total score determines the level of MDM (Minimal, Low...read more

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Interview Process at Genpact

based on 18 interviews
3 Interview rounds
Resume Shortlist Round
Aptitude Test Round
HR Round
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