What is quality. And why quality required for an organisation?

Question

Accepted Answer

Quality is the measure of excellence or superiority of a product or service. It is essential for an organization to ensure customer satisfaction and maintain a competitive edge.

Quality refers to the degree of excellence or superiority of a product or service.
It involves meeting or exceeding customer expectations and requirements.
Quality is crucial for customer satisfaction and loyalty.
It helps in building a strong reputation and brand image.
Quality reduces costs by minimizing defects, rework, and customer complaints.
It leads to increased efficiency and productivity.
Quality ensures compliance with industry standards and regulations.
It helps in gaining a competitive edge in the market.
Quality fosters continuous improvement and innovation.
Examples of quality measures include product reliability, durability, performance, and customer service.

Accepted Answer

Utmost satisfaction of end user to full fill the requirements of intended purpose interm of integrity of the products.To achive the qualities is the prime objective of the organization For their reputation and standard.

What is quality. And why quality required for an organisation?

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