Explain 8D problem-solving method

Question

Accepted Answer

8D problem-solving method is a structured approach to identify, correct, and prevent recurring problems.

1. Define the problem: Clearly state the issue and its impact.
2. Establish a team: Form a cross-functional team to work on the problem.
3. Develop an interim containment action: Implement a temporary solution to prevent further issues.
4. Identify the root cause: Use tools like 5 Whys to determine the underlying cause.
5. Develop a permanent corrective action: Implement a long-term solution to prevent recurrence.
6. Implement corrective actions: Execute the plan and monitor its effectiveness.
7. Prevent recurrence: Update processes and systems to prevent similar issues in the future.
8. Congratulate the team: Recognize and celebrate the successful resolution of the problem.

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