You have manager how you handle project team, if any Issue reported by clients and your team not able to resolve that issue how you treate client and also how you resolve that issue without any breakdown.

Question

Accepted Answer

As a service manager, I prioritize effective communication and collaboration to resolve client issues promptly.

I would first ensure that my team has all the necessary resources and support to address the issue.
If the issue persists, I would communicate transparently with the client, acknowledging their concerns and providing regular updates on our progress.
I would work with my team to brainstorm potential solutions and escalate the issue to higher management if necessary.
Ultimately, my goal is to ensure that the client feels heard and valued, and that we are able to resolve the issue in a timely and satisfactory manner.

Accepted Answer

To build a strong communicate with team.Try to understand client and make sure promise to them and trying to solve his/her problem as soon as possible.

You have manager how you handle project team, if any Issue reported by clients and your team not able to resolve that issue how you treate client and also how you resolve that issue without any breakdown.

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