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posted on 18 Jan 2025
I applied via Job Portal and was interviewed before Jan 2024. There was 1 interview round.
I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
SLA stands for Service Level Agreement, which is a commitment between a service provider and a client regarding the level of service expected.
SLA defines the level of service a customer can expect from a provider.
It includes metrics like response time, resolution time, uptime, etc.
Example: An SLA might state that 95% of support tickets will be resolved within 24 hours.
As a Team Lead Operations, my daily activities include overseeing team performance, setting goals, resolving issues, and ensuring smooth operations.
Overseeing team performance and providing guidance
Setting goals and targets for the team
Resolving any operational issues that arise
Ensuring smooth operations and efficiency
Communicating with team members and stakeholders
posted on 17 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.
Responsible for overseeing daily operations and ensuring smooth workflow
Managing and leading a team of employees
Setting goals and targets for the team
Monitoring performance and providing feedback
Implementing strategies to improve efficiency and productivity
Handling escalated issues and re...
Prefer some aptitude test
I applied via Indeed and was interviewed before Nov 2019. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Sep 2019. There were 3 interview rounds.
I manage myself in a hectic environment by prioritizing tasks, staying organized, and practicing stress management techniques.
Prioritize tasks based on urgency and importance
Break down complex tasks into smaller, manageable steps
Use tools like to-do lists, calendars, and reminders to stay organized
Practice time management techniques, such as setting deadlines and allocating specific time slots for different tasks
Take s...
I applied via Referral and was interviewed in May 2020. There were 3 interview rounds.
I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.
All those questions were taken from gmatclub website. Try to practice those stuffs
I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.
Fairly easy 12 minutes - 50 questions test covering aptitude and verbal ability
1 hour test covering Aptitude and Logical reasoning and Data interpretation. Half hour asynchronous interview covering mostly situation based questions and guesstimate
An attrition data set was given and the deliverable was to draw as much insights as possible. Analysis using excel was sufficient.
based on 1 interview
Interview experience
Senior AR Caller
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6
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5
salaries
| ₹0 L/yr - ₹0 L/yr |
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