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BDO India LLP
3.5
based on 573 Reviews
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a senior assistant
1w
Position: Customer Service Representative
Company: E-Solutions IT Services Pvt Ltd
Location: Mumbai, India
Experience: 2 to 3 years
Job Summary:
We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.
Key Responsibilities:
• Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including operations and sales, to ensure smooth service delivery.
• Keep accurate records of customer interactions and transactions in the CRM system.
• Manage shipment-related queries, provide updates, and address complaints promptly.
Please visit below google form and apply directly or submit resume :
http://nauk.in/Goe9Dhx0
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BDO India LLP Mumbai Reviews and Ratings
based on 155 reviews
3.4/5
Rating in categories
3.2
Skill development
3.2
Work-life balance
3.1
Salary
3.6
Job security
3.1
Company culture
2.8
Promotions
3.0
Work satisfaction
Reviews
Some learnings - if you are interested - it comes with the territory since the industry is dynamic. Nothing special....
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