Upwork Customer Success, Service & Operations Salaries by 70+ Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Freelancer 1 - 7 years exp. (22 salaries)	₹1.2 L/yr - ₹7.1 L/yr
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Virtual Assistant 2 - 12 years exp. (6 salaries)	₹3 L/yr - ₹5.5 L/yr
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Data Entry Operator 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.5 L/yr
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Virtual Customer Service 0 - 3 years exp. (AmbitionBox Estimate)	₹0.9 L/yr - ₹1.2 L/yr
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Technical Support Engineer 5 - 6 years exp. (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.8 L/yr
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Copywriter 1 - 2 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹4 L/yr
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Business Presentation Designer 0 - 6 years exp. (AmbitionBox Estimate)	₹8.1 L/yr - ₹10.4 L/yr
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Freelance Data Analyst 0 - 3 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.5 L/yr
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Freelance Transcriber 2 - 3 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
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Sales Executive 5 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
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Immigration Consultant 10 years exp. (AmbitionBox Estimate)	₹9 L/yr - ₹11.5 L/yr
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Data Entry Specialist 2 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Data Researcher 5 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
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Senior Data Analyst 8 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
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Lead Generation Specialist 1 year exp. (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
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Chat Support Executive 1 year exp. (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
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Customer Success Manager 9 years exp. (AmbitionBox Estimate)	₹20.7 L/yr - ₹26.5 L/yr
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Ecommerce Consultant 8 years exp. (AmbitionBox Estimate)	₹9 L/yr - ₹11.6 L/yr
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Customer Support Executive 4 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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SEO Executive 1 year exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Salary related reviews for Upwork

4.7

Rated by 12 employees for salary & benefits

Project Manager in Pune

Full Time

Other Department

5.0

• posted on 19 Dec 2023

3.0

for Salary and Benefits

Likes

Able to get work as per availability

Work satisfaction - Good

+1 more

Dislikes

10% commission is too much. Also exchange rate is an issue. When I google USD vs INR I get around 83.4 and Upwork pays 81.4 or less. Now a days GST is deducted and also TDS. Now a days I am getting a feeling to look for job locally atleast I could get fixed income at the end of the month. If you guys can reduce the fees would be helpful.

Skill development - Poor

+2 more

Data Analyst And Senior MIS Executive in Greater Noida, Uttar Pradesh, Noida, Delhi

Full Time

Data Science & Analytics Department

5.0

• posted on 19 Oct 2024

4.0

for Salary and Benefits

Likes

I enjoy working independently because it allows me to take full ownership of my projects and explore innovative solutions, especially in the area of automation and data management. I thrive in environments where I can utilize my skills in Google Sheets, Google Forms, and scripting to streamline workflows, automate manual tasks, and deliver impactful results. The ability to continuously learn and apply new technologies to improve efficiency motivates me, and being self-driven has taught me discipline, problem-solving, and how to stay ahead of challenges.

Salary - Good

+6 more

Dislikes

One challenge I find with working on my own is the lack of immediate feedback. When you're working in a team or with a manager, feedback helps you refine your approach and improve. Without that, it's harder to gauge progress or identify potential improvements in real time.

Data Analyst (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 09 Sep 2024

3.0

for Salary and Benefits

Likes

Hi sir..I am Anuradha Gupta from Bihar nice to meet you I have completed my graduation in mddm college..no

Dislikes

Hi .I am Anuradha Gupta from Bihar nice to meet you..I have completed my graduation in mddm college.. upwork

Job security - Poor

Freelancer (working remotely)

Freelancer

Healthcare & Life Sciences Department

4.0

• posted on 21 Aug 2024

3.0

for Salary and Benefits

Likes

Remote job which allows me to look after my family, especially my son .. maintains work life balance.. i find projects of my interest.

Skill development - Good

+1 more

Dislikes

The payment is not satisfactory. Would like to grow more financially and need long term projects..

Promotions - Poor

Graphic Designer (working remotely)

Freelancer

UX, Design & Architecture Department

3.0

• posted on 20 Aug 2024

3.0

for Salary and Benefits

Likes

It's really easy to use and find work on upwork your liking So many jobs that suits your skills you can find it quickly but

Job security - Good

+1 more

Dislikes

I'm stuck now because of the connects you need to send so you can apply to the job You'll receive 50connects or less when you create the account ( lowest connects you need to send well be around 7 and highest 12 or more ) you can apply 4 or less depends to the jobs In the starting you don't understand the concept so, I just applied to the jobs and now I want to apply more jobs coz some projects didn't select the freelancer and some projects are closed without selecting any freelancer but I can't do that I have to buy the connects I can't buy them coz I'm broke so I can't apply now. I'm not using the app since than

Work satisfaction - Poor

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Upwork interview questions by designations

Freelance Content Writer (2)Personal Assistant (1)Data Entry Operator (1)Freelancer (1)

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Upwork Salary FAQs

How much does Upwork pay per year?

The average Upwork salary ranges from approximately ₹1 Lakh to ₹2 Lakhs per year for a Translator and ₹35 Lakhs to ₹50 Lakhs per year for a Technical Lead. Salary estimates are based on 73 Upwork salaries received from various employees of Upwork. Upwork employees rate the overall salary and benefits package 4.7/5 stars.

What is the highest salary in Upwork?

The highest-paying job at Upwork is a Technical Lead with a salary of ₹35 Lakhs to ₹50 Lakhs per year. The top 10% of employees earn more than ₹16.02 lakhs per year. The top 1% earn more than a whopping ₹44.71 lakhs per year.

What is the minimum salary in Upwork?

Minimum salary at Upwork depends on the role you are applying for. For Data Entry Operator the minimum salary is ₹1.1 Lakh to ₹3.3 Lakhs per year, and for Graphic Designer the minimum salary is ₹0.7 Lakh to ₹8 Lakhs per year and so on.

What is the salary package for freshers in Upwork?

The average salary at Upwork for freshers is ₹3.2 Lakhs per year for Freelancer.

What is the notice period at Upwork in Customer Success, Service & Operations Department?

According to AmbitionBox, 89% of the Upwork employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 11% reported a notice period of 1 Month.This is based on 57 responses on AmbitionBox in last 2 years.

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Upwork Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Upwork is INR . Salary estimates are based on 73 Upwork latest salaries received from various employees of Upwork.