Ubisoft Entertainment Customer Success, Service & Operations Department Salaries in India

Likes

Team leads are good helpful Stress free work

Dislikes

No job security no growth total micro management from supervisor directly in agents ticket to ticket work If you ask salary hike you needed to explain your minutes of working directly to supervisor They started spreading news that not to expect appraisal. They want us to think that job security is your salary hike. They will give your colleagues 10 percent hike and will give you 1000rs hike and tell us that it's only you who got highest salary hike there was no plan. Zero extra work appreciate just your TL will tell your give a pat on your back. No outing just stick to your work you need to spend your money with TL near by clubs to enjoy with colleagues. Other departments get whole lot of apparel but you just enjoy looking other teams hoodies. But this year for sure no hike 😔

Likes

I like the hybrid culture

Dislikes

Management is very poor. Salary is too less. Less hike when you move to a different role. Freshers are earning 70k where people in senior roles are earning 30k. No market value is matched. No motivation will be provided. Less acknowledgement

Likes

Nothing

Dislikes

...tunately, there are several issues that make it an undesirable place to work: 1. Pathetic Salary: The compensation is far below industry standards. Despite the high workload and expectations, there is no fair pay for the effort and time put in. Raises and bonuses are almost non-existent, and there is no incentive for working hard. 2. Lack of Growth: There is absolutely no room for career development or progression. Whether you’re an entry-level employee or have been here for years, it’s a dead-end job. The company doesn't offer opportunities for learning, upskilling, or promotions. 3. Rampant Favoritism: The company’s culture is dominated by favoritism. It’s not about your skills or dedication, but who you know. Management plays favorites, offering promotions and perks only to those in their inner circle, completely disregarding the efforts of other employees. 4. No Career Opportunities: There is no clear career path, and management makes no effort to help employees achieve their professional goals. The absence of mentorship or guidance leaves employees feeling stuck with no hope for advancement. 5. No Recognition: Hard work is rarely acknowledged, and any contributions you make go unnoticed. It’s demotivating to consistently give your best, only to be ignored or overshadowed by favoritism and poor leadership. 6. Pathetic Leadership: The leads and managers are, frankly, ineffective. They lack vision, communication skills, and any real leadership abilities. Instead of inspiring the team, they contribute to the toxic environment, adding to the frustration and discontent among employees. Overall, working at Ubisoft has been a deeply unsatisfying experience. If you value growth, fair compensation, recognition, and competent leadership, I would strongly recommend looking elsewhere.

Likes

The company's work culture fosters a positive environment where employees thrive and the emphasis on work-life balance ensures a harmonious integration of professional and personal pursuits.

Dislikes

Unfortunately, the lack of promotion opportunities and comparatively low salary can be discouraging factors within the company.

Likes

The work environment is better than regular software companies as they have a lot of young people working. It is comparatively less stressful

Dislikes

Recent changes have led to the work becoming more goal oriented and stressful. The pay has a lot to be desired.