Smartr Logistics Pune Salaries by 20+ Employees (Updated 2025)

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Customer Success, Service & Operations

Designation	Avg Annual Salary	Open Jobs
Customer Service Associate 0 - 2 years exp. · Pune (3 salaries)	₹2.3 L/yr - ₹3.6 L/yr
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Customer experience Executive 3 - 5 years exp. · Pune (3 salaries)	₹3.8 L/yr - ₹4.2 L/yr
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Customer Service Advisor 4 - 5 years exp. · Pune (AmbitionBox Estimate)	₹6.1 L/yr - ₹7.8 L/yr
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Customer Care Executive 1 - 2 years exp. · Pune (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
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Customer Service Executive 2 - 3 years exp. · Pune (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
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Operations Executive 1 - 2 years exp. · Pune (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.3 L/yr
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Senior Customer Experience Executive 5 - 7 years exp. · Pune (AmbitionBox Estimate)	₹47.5 L/yr - ₹52.6 L/yr
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Team Manager 6 years exp. · Pune (AmbitionBox Estimate)	₹6.3 L/yr - ₹8 L/yr
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Customer Support Advisor 7 years exp. · Pune (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
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Assistant Vice President 15 years exp. · Pune (AmbitionBox Estimate)	₹16.2 L/yr - ₹20.7 L/yr
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HR Head 14 years exp. · Pune (AmbitionBox Estimate)	₹12.3 L/yr - ₹15.7 L/yr
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Customer Support Executive Fresher · Pune (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.7 L/yr
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Logistics jobs 13 years exp. · Pune (AmbitionBox Estimate)	₹5 L/yr - ₹6.3 L/yr
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Customer Support Associate 2 years exp. · Pune (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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Quality Assurance Specialist 1 year exp. · Pune (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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Customer Service Specialist 3 years exp. · Pune (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for Smartr Logistics

1.8

Rated by 6 employees for salary & benefits

State Head in Hyderabad / Secunderabad

Full Time

Procurement & Supply Chain Department

5.0

• posted on 24 Apr 2024

5.0

for Salary and Benefits

Likes

Freedom to work, Good Recognition. Sr Management is accessible.. Customer expectations are high for a startup which encourages team to think innovates. Customers are comparing the Startup with Market leaders.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Executive, Customer Experience in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 12 Jul 2023

3.0

for Salary and Benefits

Likes

Can experience how a start up works

Dislikes

No work culture No care for employees Need to beg for your own leaves No proper backups in case leave is approved. Need to then beg for backup. No appreciation or motivation to work better and harder after a while. Fake promises to take you up the ladder.

Skill development - Poor

+4 more

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Smartr Logistics interview questions by designations

Assistant Manager (1)Field Operator (1)HUB Incharge (1)

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Smartr Logistics Salary FAQs

How much does Smartr Logistics pay to its employees?

The average annual salary at Smartr Logistics varies depending on the role, experience, and location. The salary ranges for some popular designations at Smartr Logistics, are as follows:

Customer Service Associate	₹2.3 Lakhs to ₹3.6 Lakhs per year
Customer experience Executive	₹3.8 Lakhs to ₹4.2 Lakhs per year
Customer Service Advisor	₹6.1 Lakhs to ₹7.8 Lakhs per year
Customer Care Executive	₹3.2 Lakhs to ₹4.1 Lakhs per year

The highest-paying role, Assistant Manager, earns between ₹5.5 Lakhs to ₹7 Lakhs per year. The top 10% of employees earn more than ₹10 Lakhs per year, and the top 1% earn over ₹50 Lakhs per year. Salaries at Smartr Logistics can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 25 salaries submitted by Smartr Logistics employees. Smartr Logistics is rated 1.8 out of 5 stars by its employees on the salary and benefits parameter.

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Average annual salary in Smartr Logistics , Pune is INR . Salary estimates are based on 20+ Smartr Logistics latest salaries received from various employees of Smartr Logistics.