Shadowfax Technologies Customer Success, Service & Operations Department Salaries in Surat

Likes

No likes for working in this company

Dislikes

Management not employee friendly No salary appraisal Day night working Early morning dispatch They won't pay our salary mentioning that we didn't serve the notice period even though they hire employees in our position without any prior information... And put pip on us such a worst utilising the employee and throw after all benefits and hire new employees... Same things with happens with the new employees also ... So I never suggest shadowfax to anyone in need of job

Likes

Nothing ! they do only Partialliaty between employees as there Castesims, they always pressurise the employees to complete their target without any incentive and do extra overtime and they do not provide incentives of this to complete target . Managers are also very worst in this company

Dislikes

...company and the atmosphere of the company. Totally fake people and fake company. Salary is also very low according to their work. They always give threat to remove from the company.

Likes

I was left the job due to mentally harrasment. And no any one upper level management reply me on my resignation mail

Dislikes

...s left the job. Before left the job 6 months I was so frustrated due managers. They force me to work on week off without pay that is free.

Likes

You will be hired saying 5 days work but you have to work even know weekends, should not expect comp off or pay for that weekend pay. Daily you must be login early and logout late but some AMs will escape from the office nicely by shifting their workload on a lead they don't even have proper Wheeler parking facility - must dedicate our whole life to the company should forget about the personal things and expect nothing from the company

Dislikes

Salary - benefits - management - work life balance - senior managers

Likes

...nds on manager but overal sfx never try to encourage to relieve the employees... About Work culture is as per my experience is good and If you want salary hikes and speed career growth you can easily choose Shadow fax because who performing they will recognize by top level management and they will get roles change and as well as salary hikes...It is a very good best quality in this sfx company.....

Dislikes

About shift roasters, There is no monitoring on manger for how assigning shifts to under employees because here few managers showing favourism on employees so he will give week offs and leaves their convinent.... And Policies, For example byod and there is no handset claim and also recharge claim 60% and we need to work here as 24/7 and also we have mandatory leaves but no one allows to take those leaves then why company providing don't know.... But still company performing top level means because sfx employees never care above problems because colleagues and Top level management give that much of liberty for working... Overall we have problems but we are enjoying those also here it will be different experience for our future.....