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Novopay Solutions Verified Tick

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3.1

based on 127 Reviews

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Customer Success, Service & Operations

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Novopay Solutions Customer Success, Service & Operations Department Salaries in India

based on 43 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Executive Operations

4 - 8 years exp. (3 salaries)
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₹4 L/yr - ₹4.2 L/yr

Senior Customer Experience Executive

6 - 9 years exp. (3 salaries)
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₹4 L/yr - ₹8 L/yr

Transaction Monitoring Officer

5 - 8 years exp. (3 salaries)
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₹4.2 L/yr - ₹5.4 L/yr

Email Support Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Tele Sales Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Customer experience Executive

4 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.2 L/yr

Customer experience Officer

6 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.8 L/yr

Team Lead

11 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Assistant Manager Finance

7 years exp. (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.6 L/yr

Customer Support Executive

5 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

Analyst

6 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Senior Manager Customer Service

8 years exp. (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Assistant Manager Operations

9 years exp. (AmbitionBox Estimate)
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₹7.4 L/yr - ₹8.3 L/yr

Operations Manager

11 years exp. (AmbitionBox Estimate)
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₹7.4 L/yr - ₹9.5 L/yr

Customer Service Executive

10 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Distributor

2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Business Owner

19 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Customer Satisfaction Executive

3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Head Customer Experience

13 years exp. (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Senior Customer Experience Manager

13 years exp. (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Last Updated: 17 Feb, 2025

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Salary negotiation
Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for Novopay Solutions

4.0

Rated by 10 employees for salary & benefits

Customer Experience Officer in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 08 Dec 2023
1.0
 for  Salary and Benefits

Likes

The salary is on time no matters what but no proper appraisals nor promotion always their is a reason of something or the others worked for 3yrs in which my salary went from 22k to 26k pathetic

read more
  • Job security - Excellent
    • +1 more

Dislikes

The peoples new joinees get more salary than the old employee working ther from 3 yrs +

read more
  • Salary - Bad
    • +1 more

Manager in Bangalore / Bengaluru

Full Time

 · 

Corporate Department

5.0
  •  posted on 23 Nov 2022
5.0
 for  Salary and Benefits

Likes

...oachable leadership team. In growth stage with lots of opportunities to learn competitive salary and good employee benefits

read more
  • Salary - Excellent
    • +6 more

Dislikes

It is agile and fast moving, you need to keep up with the pace.

CBM in Varanasi

Other Department

5.0
  •  posted on 02 Feb 2021
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Territory Sales Manager in Bhopal

Sales & Business Development Department

3.0
  •  posted on 06 Aug 2018
5.0
 for  Salary and Benefits

Likes

Innovative, used latest technology, friendly user, good salary given in started.

read more
  • Salary - Excellent
    • +3 more

Dislikes

Seniors not supported, all kind of work related to market, operations is performed alone, Daily reporting is demotivated to employee because every day is not well good in respect of marketing. No motivational program is happened.

read more
  • Promotions - Poor
    • +1 more

Rural Territory Manager in Kolkata

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 26 Jun 2024
3.0
 for  Salary and Benefits

Likes

As a company Novopay os the Best, Before 1 Year everything excellent.

  • Job security - Excellent
    • +2 more

Dislikes

Company current management was terrible, do not have any active product, only ask billing billing and billing. When we ask after billing to active service (HDFC), management absolutely deny. Any way overall current situation was not good, 80% Bengal Team are Resign in just one month.

read more
  • Skill development - Poor
    • +2 more
see more salary related reviews

Novopay Solutions interview questions by designations

Associate Product Manager (2)Product Intern (1)Software Developer Intern (1)Senior Software Engineer (1)
View all 15 interview experiences
More about working at Novopay Solutions

Novopay Solutions Salary FAQs

How much does Novopay Solutions pay per year?
The average Novopay Solutions salary ranges from approximately ₹2.2 Lakhs to ₹3 Lakhs per year for a Cluster Business Manager and ₹35 Lakhs to ₹45 Lakhs per year for a Associate Director Sales. Salary estimates are based on 43 Novopay Solutions salaries received from various employees of Novopay Solutions. Novopay Solutions employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in Novopay Solutions?
The highest-paying job at Novopay Solutions is a Associate Director Sales with a salary of ₹35 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹25.63 lakhs per year. The top 1% earn more than a whopping ₹50 lakhs per year.
What is the minimum salary in Novopay Solutions?
Minimum salary at Novopay Solutions depends on the role you are applying for. For Senior Executive the minimum salary is ₹3.1 Lakhs to ₹4.7 Lakhs per year, and for Assistant Manager the minimum salary is ₹5.2 Lakhs to ₹7.8 Lakhs per year and so on.
What is the salary package for freshers in Novopay Solutions?
The average salary at Novopay Solutions for freshers is ₹7.0 Lakhs per year for Sde1.
What is the notice period at Novopay Solutions in Customer Success, Service & Operations Department?
According to AmbitionBox, 63% of the Novopay Solutions employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 21% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 19 responses on AmbitionBox in last 2 years.

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Novopay Solutions Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Novopay Solutions is INRunlock blur . Salary estimates are based on 43 Novopay Solutions latest salaries received from various employees of Novopay Solutions.

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