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3.2

based on 123 Reviews

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Bangalore / Bengaluru
Customer Success, Service & Operations

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Novopay Solutions Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 36 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Customer Experience Executive

6 - 9 years exp. · Bangalore / Bengaluru (3 salaries)
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₹4 L/yr - ₹8 L/yr

Transaction Monitoring Officer

5 - 8 years exp. · Bangalore / Bengaluru (3 salaries)
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₹4.2 L/yr - ₹5.4 L/yr

Senior Executive Operations

4 - 8 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Tele Sales Executive

1 - 2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Customer experience Executive

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.2 L/yr

Email Support Executive

2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Customer experience Officer

6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.8 L/yr

Assistant Manager Finance

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.6 L/yr

Customer Support Executive

5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

Senior Manager Customer Service

8 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Assistant Manager Operations

9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.3 L/yr - ₹9.1 L/yr

Operations Manager

11 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹7.4 L/yr - ₹9.5 L/yr

Customer Service Executive

10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Customer Satisfaction Executive

3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Head Customer Experience

13 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Senior Customer Experience Manager

13 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Operations Analyst

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.9 L/yr

Senior Executive

3 - 7 years exp. · Bangalore / Bengaluru (6 salaries)
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₹3.5 L/yr - ₹4.7 L/yr

Assistant Manager

5 - 10 years exp. · Bangalore / Bengaluru (3 salaries)
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₹5.3 L/yr - ₹7.8 L/yr

Executive

2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

1 job opening

Last Updated: 19 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Novopay Solutions

4.0

Rated by 9 employees for salary & benefits

Customer Experience Officer in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 08 Dec 2023
1.0
 for  Salary and Benefits

Likes

The salary is on time no matters what but no proper appraisals nor promotion always their is a reason of something or the others worked for 3yrs in which my salary went from 22k to 26k pathetic

read more
  • Job security - Excellent
    • +1 more

Dislikes

The peoples new joinees get more salary than the old employee working ther from 3 yrs +

read more
  • Salary - Bad
    • +1 more

Manager in Bangalore / Bengaluru

Full Time

 · 

Corporate Department

5.0
  •  posted on 23 Nov 2022
5.0
 for  Salary and Benefits

Likes

...oachable leadership team. In growth stage with lots of opportunities to learn competitive salary and good employee benefits

read more
  • Salary - Excellent
    • +6 more

Dislikes

It is agile and fast moving, you need to keep up with the pace.

CBM in Varanasi

Other Department

5.0
  •  posted on 02 Feb 2021
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Territory Sales Manager in Bhopal

Sales & Business Development Department

3.0
  •  posted on 06 Aug 2018
5.0
 for  Salary and Benefits

Likes

Innovative, used latest technology, friendly user, good salary given in started.

read more
  • Salary - Excellent
    • +3 more

Dislikes

Seniors not supported, all kind of work related to market, operations is performed alone, Daily reporting is demotivated to employee because every day is not well good in respect of marketing. No motivational program is happened.

read more
  • Promotions - Poor
    • +1 more

Rural Territory Manager in Kolkata

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 26 Jun 2024
3.0
 for  Salary and Benefits

Likes

As a company Novopay os the Best, Before 1 Year everything excellent.

  • Job security - Excellent
    • +2 more

Dislikes

Company current management was terrible, do not have any active product, only ask billing billing and billing. When we ask after billing to active service (HDFC), management absolutely deny. Any way overall current situation was not good, 80% Bengal Team are Resign in just one month.

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  • Skill development - Poor
    • +2 more
see more salary related reviews

Novopay Solutions interview questions by designations

Associate Product Manager (2)SDE (1)Product Manager (1)Angular Frontend Developer (1)
View all 15 interview experiences

Know more about Novopay Solutions Bangalore / Bengaluru

More about working at Novopay Solutions

Novopay Solutions Salary FAQs

How much does Novopay Solutions pay per year?
The average Novopay Solutions salary ranges from approximately ₹2.2 Lakhs to ₹3 Lakhs per year for a Cluster Business Manager and ₹35 Lakhs to ₹45 Lakhs per year for a Associate Director Sales. Salary estimates are based on 36 Novopay Solutions salaries received from various employees of Novopay Solutions. Novopay Solutions employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in Novopay Solutions?
The highest-paying job at Novopay Solutions is a Associate Director Sales with a salary of ₹35 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹25.58 lakhs per year. The top 1% earn more than a whopping ₹50 lakhs per year.
What is the minimum salary in Novopay Solutions?
Minimum salary at Novopay Solutions depends on the role you are applying for. For Senior Executive the minimum salary is ₹3.1 Lakhs to ₹4.7 Lakhs per year, and for Assistant Manager the minimum salary is ₹5.2 Lakhs to ₹7.8 Lakhs per year and so on.
What is the salary package for freshers in Novopay Solutions?
The average salary at Novopay Solutions for freshers is ₹7.0 Lakhs per year for Sde1.
What is the notice period at Novopay Solutions in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 65% of the Novopay Solutions employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 1 Month, 17% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 17 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Novopay Solutions , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 36 Novopay Solutions latest salaries received from various employees of Novopay Solutions.

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