MediBuddy Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

Likes

...ating with tie up hospitals. Medi assist TPA is also fraud supporting this all. Ceo of this organisation is worst, if employee didn't work they will cancel the leaves, no proper salary, no hike they only give 2% to top performers. No promotion and internally politics are high.

Dislikes

No hike, only 2% for top performers They will terminate unnecessary bcz they don't lay off No proper support environment Managers will be on leaves Employee struggle a lot

Likes

Work life balance is fine. Give good salary package. Provide good Perks related to healthcare needs.

Dislikes

1. Not an employee oriented company. 2. Performance appraisals are not good. 3. Do layoffs frequently. 4. Not get opportunity to learn new things. Also don't provide the better resources due to which person can't do productive works. 5. Baisation and Favoritism happens at the level of senior management.

Likes

Oh, working at Medibuddy? Its like winning a lottery. Its an absolute dream !! where the management is flawless, top-notch career guidance....Just kidding. You know.. trust me you can come out of silk board traffic and never out of stress. Its a good healthcare product but work wise its just a unhealthy workplace twist. Seems like founders messages are not getting into heads of managers for some weird reasons.

Dislikes

...not sure. Just ping a random qa or see the employee retention rate(0 out of 10). Checkout few bonus take aways below. 1. Joined with a hope of giving better product delivery and I gave a thought of what were my learnings during my tenure. well !! my brain seems it became more notorious , actions and tone seems more cunning which i noticed and learned from my beloved QA manager and director. Took me a while to shake off the influence and become better again. Its like the same thing in Harry Potter series but here you will Master Dark arts without a Wand. 2. Even when you are doing best they will play UNO with you and always give +4 on asking about the equality and professionalism at work or if you show case unhappiness on things the way which its not working. There is no discussions on career advancements, no managerial support ever. Yeah you got it right !!! they just crumble. 3. Unrealistic expectations leading to more and more stress, impacting the quality of testing. 4. Long term growth : Pass on......its congested and confusing every time over here Dear CTO, CEO, Hr Heads: if you are reading this in case which you usually not care about apart from few good HRs. Its time to rethink. Give them a surprise test.. Lol no need for it. Just listen to the lame replies you get when they ask you about what was the biggest challange you resolved and it would still be so lame to listen. Try to make place better. Any Folks, by the way its true about the appraisals in older reviews what people saying.

Likes

Work place is good

Dislikes

...only any one we want to extend the leave for one day also that into loss of pay. We don't have any bonus particular festivals. We have only 4 week off only for month. We getting so hard to take leave

Likes

The only good thing about working here is that you get salary on time. A decent place for freshers to start their career.

Dislikes

Horrible work culture! HR policies are namesake and they are clueless about handling any out of the box situation in a work place. If you are looking for a place to learn and grow as a professional then avoid this place completely.