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Lenskart

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3.2

based on 2.8k Reviews

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Kolkata
Customer Success, Service & Operations

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Lenskart Customer Success, Service & Operations Department Salaries in Kolkata

based on 46 latest salaries
Designation Avg Annual Salary Open Jobs
2 - 12 years exp. · Kolkata (9 salaries)
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₹3.3 L/yr - ₹6.1 L/yr

15 job openings
2 - 4 years exp. · Kolkata (5 salaries)
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₹3.1 L/yr - ₹4.8 L/yr

3 - 5 years exp. · Kolkata (4 salaries)
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₹2.3 L/yr - ₹3 L/yr

1 - 4 years exp. · Kolkata (4 salaries)
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₹2 L/yr - ₹3.5 L/yr

2 job openings
Starting your career? Discover Lenskart fresher salaries in India
1 - 3 years exp. · Kolkata (4 salaries)
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₹3.3 L/yr - ₹4.5 L/yr

7 job openings
0 - 5 years exp. · Kolkata (4 salaries)
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₹2.3 L/yr - ₹3 L/yr

2 - 5 years exp. · Kolkata (3 salaries)
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₹4.5 L/yr - ₹5 L/yr

10 - 12 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

15 - 16 years exp. · Kolkata (AmbitionBox Estimate)
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₹18.3 L/yr - ₹23.3 L/yr

3 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2 L/yr

11 - 12 years exp. · Kolkata (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹3 L/yr - ₹4 L/yr

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.9 L/yr

9 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.4 L/yr - ₹6 L/yr

11 years exp. · Kolkata (AmbitionBox Estimate)
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₹5.3 L/yr - ₹9 L/yr

1 job opening

Last Updated: 15 Dec, 2024

Salary related reviews for Lenskart

2.9

Rated by 14 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 Nov 2024

4.0
 for  Salary and Benefits

Likes

Salary

Dislikes

Constant manpower suffeling Cleaning done by staff When customer is not on the store, staff can't sit & don't use mobile Duty xtra hours Incentive policy is not good thats why 90% staff get 500 to 1k incentive

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Dec 2022

1.0
 for  Salary and Benefits

Likes

Nothing is good about this company. Only one thing i will appreciate that company provided me job at difficult times of covid wherein other company were kicking employees out of the organization.

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Dislikes

...cessary meetings at home. So dont expect good work culture from this company. Pay and Benefits:- So poor level and third class. Opmetrist get more salary than store manager just imagine and this freak company will encourage you as a leader all the time but in reality as a store manager you are that person who have to face all sought of workload pressure and you have to justify to the higher management no question asked to sales an optometrist so just imagine the condition in what position you are.And dont ask for incentives there incentive structure is too bad. you will get more demotivated. Job Security:- This is very crucial part where everybody wants to know again its too bad if you cant perform they dont give proper training or suggestion to improve yourself and after few months they will tell and force you from internal management to resign yourself. If you dont resign they will harass you transfer you to different location and they will put you in a non performing store and they will continue doing that until and unless you give up yourself. Management: So worst i have never seen no knowledge no respect of your position only internal politics work if you know how to butter your boss then you can expect some growth and improve in your career otherwise no respect in organization. would suggest to try out for a better organization dont fall for this job you will regret oneday for sure.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Mar 2022

3.0
 for  Salary and Benefits

Likes

Worst company to work, company tell one salary structure but give another salary. This is the company which is the master of staff deduction, anything held company deduct the money of staff.

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Dislikes

Management is worst and CEO of this company is just like thief. No career development and customer obsessed company.

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Dec 2024

5.0
 for  Salary and Benefits

Likes

fast-paced growth environment, ample opportunities for career advancement, a focus on customer satisfaction, innovative technology in the eyewear industry, and the chance to contribute to making affordable eyewear accessible to a wide audience

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Dislikes

high pressure sales environment, lack of work-life balance, inconsistent compensation, poor job security,

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Jun 2024

1.0
 for  Salary and Benefits

Likes

Empowerment upto some extent

Dislikes

No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field

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see more salary related reviews

Lenskart Salary FAQs

How much does Lenskart pay per year?
The average Lenskart salary ranges from approximately ₹1 Lakh to ₹2.2 Lakhs per year for a Optician and ₹48 Lakhs to ₹76 Lakhs per year for a Assistant Vice President. Salary estimates are based on 46 Lenskart salaries received from various employees of Lenskart. Lenskart employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Lenskart?
The highest-paying job at Lenskart is a Assistant Vice President with a salary of ₹48 Lakhs to ₹76 Lakhs per year. The top 10% of employees earn more than ₹13 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in Lenskart?
Minimum salary at Lenskart depends on the role you are applying for. For Sales Associate the minimum salary is ₹1.8 Lakh to ₹4.2 Lakhs per year, and for Sales Executive the minimum salary is ₹1.3 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Lenskart?
The average salary at Lenskart for freshers varies from ₹1.5 Lakh to ₹2 Lakhs per year for Customer Engagement Executive and ₹3.5 Lakhs to ₹4.8 Lakhs per year for Store Manager.
What is the notice period at Lenskart in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 62% of the Lenskart employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 55 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Lenskart , Kolkata is INRunlock blur . Salary estimates are based on 46 Lenskart latest salaries received from various employees of Lenskart.

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