Kotak Mahindara Life Insurance Assistant Customer Service and Operations Manager salaries in India

Likes

Only job security

Dislikes

Work environment was not at all good hr and manager gives false commitment they ask to come on Sunday without pay 7 days a week and daily extend shift without any OT or something no positive environment they treat us like machine

Likes

Kotak Mahindra Bank branches alloted were doing good business

Dislikes

1st salary badly delayed, but was personally sorted by HR. No support even in case of family emergency and hence had to resign having no choice

Likes

...fe.Team mates are supportive. This is the second appraisal but mine is not done. Till now no salary hike which demotivate employee .work culture is good.

Dislikes

Politics.low or no salary hike. Appraise are not done fairly. No defined timing to work.

Likes

Managerial support.

Dislikes

... Company gives me 2.5% hike in appraisal after achieving a 70% of YTD Target.... Appraisal and salary hike processes at Kotak Life Insurance are deeply disappointing. Despite dedicated efforts and meeting performance targets, the appraisal system feels arbitrary and lacks transparency. Promises of career growth and salary increments are often unfulfilled, leaving employees demotivated and undervalued. There’s a noticeable disparity between the workload expectations and the compensation provided, which doesn’t align with industry standards. This undermines morale and loyalty among employees, impacting overall productivity and retention. Clearer and fairer appraisal policies are urgently needed to retain talent and boost employee satisfaction."

Likes

work life balance and the culture of the organization

Dislikes

Salary not up to the mark. not paid as per industry standard. additional branches, additional works given without proper hike in salary. Branches have poor depressing culture, no celebration, revenue generating teams at branches are recognized, not the backend teams irrespective of their contribution to the success. Overall branches are not happy place to work.