Kohler Service Centre Representative salaries in India (Updated 2025)

Likes

Salary and policies are employee friendly. Global brand.

Dislikes

Recent changes have changed the culture very much. In GSS R2R team 5/6 people left because of one bad manager Abhijit. He is very biased, no respect for the team, behaves badly, frequently criticizing Kohler culture and asks unnecessary personal questions as well. Many times raised concerned with leadership and HR but zero action taken against him. Many people left because of him only. Things were good before but had to leave due to this.

Likes

Global MNC. Good salary and expenses are timely paid.

Dislikes

Too much unnecessary pressure. No authority to take any decisions to close the business. It is completely system driven organisation with all the power in the hand of HO people. Be there in the market, you feel helpless. Every now and then products got obsolete. Upcountry market presence is very pathetic. No pricing support for project business.

Likes

Good in salary benefits.

Dislikes

These is no respect of long service people in faucet operation.that's why they are leaving.Terrible Faucet factory culture.This is derived by Director faucet operation.Negative politics inside the company.

Likes

Good Product Good Brand image Really good experience centres

Dislikes

The work culture at hyperlocal level is horrible.. specially if you work in west.. the manager's approach is very toxic to team management. No plan for development Selfish approach to achieving numbers If numbers are done..manager is sweet..if not she will harass you .. won't let you breathe.. Expect to work 16-18 hours a day.. There is no open culture at Kohler.. one can't interact with super bosses with trust..they take managers word as absolute... so manager can keep the super bosses completely manipulated..Super bosses also take no effort in connecting and grooming. New joiners are almost treated ruthlessly with no space of learning new process and start performing. Zero patience and maturity. To save their behinds they can blame you.. humiliate you on work calls.. if numbers are done you are treated like a hero.. if not ..expect humiliation and taunting like it's a kitty party. Manager is not just unprofessional but Constantly Rude , she can't watch her tone... People call her the best manager only to be in her gold books.. it's laughable. Good level of favouritism works.. expect no growth.

Likes

Salary in Kohler is good. That is the only good thing here.

Dislikes

1) Micro management 2) Toxic environment 3) No work life balance 4) Partiality and No carrier pathing 5) Poor Management and personal interference 6) Mis behaviour no respect for individual