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IT Convergence

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3.2

based on 89 Reviews

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Customer Success, Service & Operations

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IT Convergence Customer Success, Service & Operations Department Salaries in India

based on 22 latest salaries
Designation Avg Annual Salary Open Jobs

Staff Consultant

4 - 7 years exp. (3 salaries)
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₹3.9 L/yr - ₹7.1 L/yr

Service Desk Analyst

7 - 9 years exp. (3 salaries)
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₹4.5 L/yr - ₹9.5 L/yr

Service Delivery Manager

10 - 11 years exp. (AmbitionBox Estimate)
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₹13.3 L/yr - ₹21 L/yr

Service Desk Analyst 2

7 - 8 years exp. (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Service Delivery Analyst

5 years exp. (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.6 L/yr

IT Service Manager

6 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.4 L/yr

Senior Sales Executive

8 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

HR Assistant

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

IT Consultant

23 years exp. (AmbitionBox Estimate)
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₹14.7 L/yr - ₹18.8 L/yr

Service Desk Engineer

2 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Lead Service Delivery Manager

11 years exp. (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Service Desk Analyst 1

7 years exp. (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Test Specialist Test Lead

12 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Engineer

3 - 4 years exp. (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.9 L/yr

Senior Manager

13 years exp. (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Last Updated: 18 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
1w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for IT Convergence

3.6

Rated by 8 employees for salary & benefits

Associate Consultant in Hyderabad / Secunderabad

IT & Information Security Department

5.0
  •  posted on 21 Apr 2022
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    +6 more

Dislikes

No cab facility

Oracle Cloud Technical Consultant in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 14 Jan 2025
1.0
 for  Salary and Benefits

Likes

Nothing to say any good about this company... they play games with employees and spoils there life.

Dislikes

Most worst company I had ever seen. . .they just recruit for short period and they remove employees anytime with saying worst reasons and there is no job security at all in this company. Very harsh management and HR. Zero professionalism.

read more
  • Salary - Bad
    +6 more

Consultant in Hyderabad / Secunderabad

Engineering - Software & QA Department

4.0
  •  posted on 24 Feb 2022
4.0
 for  Salary and Benefits

Likes

It is best opportunity I had to explore my skills. Team is very supportive to learn things. Management is very supportive.

read more
  • Salary - Good
    +6 more

Dislikes

It is really best working in office but due to WFH the timings are really critical.

Oracle Financial Functional Consultant in Hyderabad / Secunderabad

Consulting Department

5.0
  •  posted on 30 May 2022
5.0
 for  Salary and Benefits

Likes

100% job security and working evrionment also so friendly. Management also not not give over presure to employees. For freshers this is very good company and even exp people also enjoy their work here.

read more
  • Salary - Excellent
    +6 more

Dislikes

No

Staff Consultant in Hyderabad / Secunderabad

IT & Information Security Department

1.0
  •  posted on 31 Jul 2020
1.0
 for  Salary and Benefits

Likes

The company is not a good place to work when it comes to Management. when a company director involves being a vice president who involves in taking interview for Servicedesk roles and monitoring CCTVs of employees instead of focusing on the growth of the company which is a shame I hate being a part of the team I only reason I was there due to a pandemic situation I have no other choice this company pays off my least bills.

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Dislikes

Job security is not there whenever management decides to layoff an employee they do in the spot without any prior notice there are no disciplinary policies the policies only exist in offer letters they can change the terms and conditions anytime. last-minute meetings are conducted no matter what situation you are you are threatened to join or else you lose the job, sick leaves have to tell management in advance in order take leave who on the earth expects a sick a day before. employee has no right to say or comment on employee benefits.

read more
  • Salary - Bad
    +6 more
see more salary related reviews

IT Convergence interview questions by designations

Senior IOS Developer (1)Devops Engineer (1)Oracle Apps DBA (1)Consultant (1)
View all 9 interview experiences
More about working at IT Convergence

IT Convergence Salary FAQs

How much does IT Convergence pay per year?
The average IT Convergence salary ranges from approximately ₹2.8 Lakhs to ₹5.2 Lakhs per year for a Windows Administrator and ₹18 Lakhs to ₹32.5 Lakhs per year for a Senior Principal Consultant. Salary estimates are based on 22 IT Convergence salaries received from various employees of IT Convergence. IT Convergence employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in IT Convergence?
The highest-paying job at IT Convergence is a Senior Principal Consultant with a salary of ₹18 Lakhs to ₹32.5 Lakhs per year. The top 10% of employees earn more than ₹25 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in IT Convergence?
Minimum salary at IT Convergence depends on the role you are applying for. For Associate Test Engineer the minimum salary is ₹3.5 Lakhs to ₹4.8 Lakhs per year, and for Devops Engineer the minimum salary is ₹2.7 Lakhs to ₹6.5 Lakhs per year and so on.
What is the notice period at IT Convergence in Customer Success, Service & Operations Department?
According to AmbitionBox, 36% of the IT Convergence employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 28% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 14 responses on AmbitionBox in last 2 years.

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IT Convergence Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at IT Convergence is INRunlock blur . Salary estimates are based on 22 IT Convergence latest salaries received from various employees of IT Convergence.

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