iOPEX Technologies Customer Service Agent salaries in Chennai

Likes

Good Place for freshers where they can learn corporate culture and Learn from scratch

Dislikes

Not a best place to grow..they are lots politics inside And also the salary and increment won't be sufficient for you Even You don't get free food and cab Management should think about this all..

Likes

Nothing good about the company.

Dislikes

...much of overtime and you must work on 6th days as well. No proper compensations. You will not get your promised referral bonus and the HR recruiters are very unresponsive. Keep in mind that the week Off’s will be changed every week without consulting with you first. Overall, totally not recommended.

Likes

Nothing! You can find no single thing good about it

Dislikes

Worst Management!!! HRs are too rude. Negotiated for extra 2km cab, though i asked to deduct in my salary or drop me off till 30km as per company norms but they denied telling it not safe and, instead they asked me to relocate by spending another 10k expense for PG, what about my safety if I relocate to PG near company. No job Security. No proper response. 2 Years bond.

Likes

Average work environment and there could have been less micro management, Teammates always looking out for us supportive and the management should start being ears for their employee. Cafeteria is good but not the food and drinks, company policies must be redesigned, senior employee working for 2 years haven't received their appraisal, overall it's a company for fresher to pull in with bond and not for experienced.

Dislikes

Adding to the points above lot of cheap politics, community based appraisal, salary is decent, senior management can have word with HR department to come up with changes.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client bas. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely depended on your project and client's location. Mine is a US based client and they have some office toronto, hence I got a B1 visa quickly. Another plus point is that my collogues come from various cultural background, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into night. Managers do not value an individuals' unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation email from client, nut they most go unnoticed during my mid-year appraisals. Also, there is no-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes