Indian Oil Corporation Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

...coming worse due to poor ePMS rating system. Job security is another good thing. Compensation and benefits are also good.

Dislikes

I don't like the culture at IOC. There is little appreciation on efforts. There is no transparency in ePMS rating system. It is the one thing that undermines talent of loyal employees. Any type of reservation in promotion should be abolished. Bosses/ management actions are immature/ indecisive and unable to set right example for the future generation. There are very few visionaries in top management and organization is mostly top driven. It is affecting operability, profits and margins.

Likes

Good salary for freshers Great allowances for furniture, mobile and laptops Superb Medical benefits Job security is best in the industry Diverse working exposure in refineries Townships for employees

Dislikes

Remote/ Hardship working locations for refineries Poor work life balance for refineries Hard collar job Career growth is subject to satisfaction of bosses Heavy work loads in few large refineries

Likes

...ork culture is not much stressed and employees can have a very comfortable life. The pay offered here is good and decent.

Dislikes

The pay discrimination. Since its a PSU, one of the biggest disadvantages is that you are not paid according to your Qualification and contribution rather it is much based on how long have you been in the company. The organization has been filled with enough examples where an IITian, CAs, MBA professionals who are much important to organization because of their skills are being paid less than an old age employees who might be just doing basic work like passing of medical invoices, being PAs to senior management, employee reimbursement review etc. They work does not contribute either to the growth or profitability of the organization however there CTC 3-4 times higher than that of Qualified personnel working in the same company. Further, very limited personnel from the top management are actually concerned about the health of the organization but mostly are just there to complete their tenure which makes the organization extremely slow and difficult for young professionals to work with full efficiency.

Likes

...osphere may be different. But overall its a very good organisation to work with.job security, salary and benefits.

Dislikes

Transfer policy is an issue. But it can be worked around if you take 2 to 3 transfer in 30 years.

Likes

Job Security and decent salary. Extensive job profiles within the company to suit for everyone's needs. Some profiles are exhausting while some are chill.

Dislikes

Work life balance is pathetic in sales and marketing division.