Hero Cycles Customer Service Team Lead salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Salary on time.

Dislikes

Disturbed both personal and work life. Abusive working culture. Seniors have no manners to talk with team due very bad temperament. Poor leadership. Negligence of top management. No values of your skills. HR policies are not equal and not declared properly.

Likes

Nothing to like.. Even they are fraud. Unnecessary salary deduction. Our salary is 15000 inhand but recive 10000/- only. This is my opinion for everyone don't go in Hero Cycle.

Dislikes

1) No salary slip, no banifits no respond from HR or your management. Every body fraud. 2) Issue in onus which is not receive last year and current after fulland final they told me you give us 14000/-. They are begging like begger. 2) Poor Working Culture 4) Sunday working and no holiday in any event. 5) No increment, partiality, Heavy politics and no future. Note :- If you want to spoil your life then consider Hero Cycles.

Likes

Market leader in terms of sales numbers in branded cycle industry. On time Salary.

Dislikes

Very unstable working culture. No proper working policies for Market as well as for employees. Payout is very-very low according to workload and sales pressure. No on the job training. HR dept. is just like puppet. No support from Senior management, they will treat you like a slave. Specially your reporting manager. Very unprofessional person I have ever seen in my career. He will abuse you using personal matter. Your job will depend on your sales numbers only. Forget about your personal life and family. All in all a big Lala company. Worst nightmare of my life working in this company. Think thrice before joining this company.

Likes

Flexible timing, Work life balance, no late hours working

Dislikes

Salary is decent but no carrier growth, company is working with vendors most of them are there relatives so working as per there own conditions. HR not doing any induction program. Work system or laptop not allotted to newly joining,

Likes

There are many different types of people to meet . They have all defferent kind of nature cool and hot.they have lot of knowledge & experience but they do not any compormirising with work to manage all work. There are lot of work for doing .I have lot of knowledge get here and this will be forward continue to get more experience.

Dislikes

...e freshers for more opportunities to get work experience but they do not growth long time by reason of low salary system if they some do some increment but give lot of burden etc.