Grassroots Customer Care Agent salaries in India

Likes

Hello, This was my first job as a call center executive. Normal day shift, avg salary package. It was a good experience of 8 months as it was a startup cant expect more benifits, less employee, great bonding and some were awsome colleagues who helped me throughout the tenure. one of the most important reminder is dont get emotionaly attached to any one, no matter how close they are to you. BECAUSE AS A FRESHER MOST OF THE PEOPLE MIGHT FACE THIS ISSUE. The disadvantage of attachment is it will badly stunt your growth n career. but yes be thankful to everyone as gratitude is crucial thing in life Regards, ABDUL LATHEEF

Dislikes

Some of the senior were involved in partiality. Recognition was given for quantity not for quality. for Example if Employee 'A' takes 200 calls with 80% Quality score. and Employee 'B' takes 150 calls with 100 % Quality score. IRRESPECTIVE of Quality the Quantity was considered and Awarded.

Likes

friendly nature thats it. only one thing i appriciate that is friendly feelings like very supporting leaders, HR, trainers., quality team.... am happy for that..

Dislikes

...any. No salaey increments , no promotion, nothing at all and very stress job.... salary only 6000 its tooooo less amount..... am not happy for that.

Likes

I would not like to work in a company where many Seniors like me have left as Salary is not released even after many months. Many Juniors have also left the company in the recent years. No release of salary is a regular feature. Even backlog salary is not paid to seniors after they resign the company. I do not know how this aspect of non payment of salary is not taken care of in the FINANCIAL AUDIT OF THE COMPANY. I AM PUTTING MY VIEWS FOR FEED BACK TO OTHERS.

Dislikes

Review Meeting on Projects starts mostly in the evening at 5 pm and no results of progress visualized

Likes

Monday to Saturday - 9:30 to 6:30 Fixed Sunday Week off less pressure for work Working for Amazon

Dislikes

No Saturday weekoffs Salary hikes after 1 year No promotions you have to change company after an year

Likes

Not recommended to any recruiter as company's management os terrifle ..no job security and peace of mind .. client are not good also they change policy as per their convenience ..

Dislikes

I had been asked to serve 60 days notice period as though it is written clearly 30 days official notice period in my appointment letter on top of it i been asked to close clients which i were handling and if fail so it was said that i won't get clear ..