Flex SME salaries in Customer Success, Service & Operations in India

Likes

Except compensation and monetary benefits to employees, all other Aspects are favourable to employees. Work life balance is favourable.

Dislikes

Salary,promotions, favouritism, chingchak plays more roles on hikes.

Likes

Culture Ontime salary IT environment Good spocs and coordination team work Work life balance Process improvements Employee carrier growth slowly.. Workshops Etc...

Dislikes

Slow finance growth. Work locations Low salary More salary detection Variable pay changed to yearly payout...

Likes

1. Impact of Management The employee experience is often directly influenced by the immediate manager. A good manager can make any organization enjoyable to work for, regardless of challenges. Conversely, a poor manager can diminish even the best company policies. 2. Positive Aspects Employee Health Insurance: One notable positive is the organization's health insurance policy, which is beneficial for employees and their families.

Dislikes

...responsive to concerns. This affects employee morale and trust in the system. 5. Salary Package Concerns Salary packages are not competitive, forcing employees to adopt cost-cutting measures such as living far from work. A review of salary structures is crucial to align them with market standards.

Likes

No plus

Dislikes

... of the Senior managers under him survive in flex only because of his blessings. If you're joining the procurement team please avoid Flex no growth no salary nothing and full of politics with undeserving people as leaders. One Senior Manager under Ramesh only hired female employees as a replacement for male employees who left Flex and kept on giving promotions only to female employees even though they didn't deserve them I asked him about the promotion and on what basis he was giving promotions also there are many talented and deserving male candidates in the team still he promoted only female employees when I asked him this, he added my name in the next layoff list as a nonperformer even though I got 5 times first ratings in my performance appraisals. without checking the background Ramesh approved it. Wow, what a monster!!! without doing anything these guys are getting paid heavily in leadership roles so they think of themselves as god!

Likes

Team outing, bonus, workplace

Dislikes

Very bad politics, Toxic work culture, Manger will harass torchure, call you even on holidays, he will call you and take KPI meeting for 3 hrs, be aware of manager Rodnee Clifferd, AA team Assistant Manager, if you get a offer first check the manager name,