Fidelity Investments Senior Customer Service Associate salaries in India

Likes

It’s nice to work for a company that offers such inclusivity Offers attractive compensation packages along with excellent health benefits and perks There’s open and honest communication from leadership, keeping everyone informed about company goals and strategies

Dislikes

Freshers and experienced professionals alike are encouraged to share ideas and innovate within a culture that supports growth and learning From parental leave to health insurance, the benefits package is comprehensive and supports employees through various stages of life and career

Likes

The company provides everything that is needed for an individual in a day to day basis and employees are friendly to new joiners.

Dislikes

They don’t provide challenging work that has a good impact on one’s satisfaction. The pay compared to the counterparts are very less. The pay scale revision for certain roles have not been done for the past 10 years. The stipend they provide during internship needs a serious revision.

Likes

Good culture in the company Good learning opportunities if you go after them Opportunity to move across job roles - your manager does not need to approve (at least policy is like this).

Dislikes

...moving out and/or asked to leave now. These roles were created only 2 years ago. Compensation (including structure) is not great. Many other smaller companies structure the compensation to help reduce income tax for employees. Nothing of that sort here. You're on your own paying high taxes. Without "bech", you're always out of people to run the organisation. Backfill takes at least 4-6 months.

Likes

The upper management is way better than the people's manager on the floor. Grade 7 managers are useless and incompetent to lead teams. Full on politics play.

Dislikes

It has degraded steep low in employee engagement and salary. Fidelity is giving less salary to employees so that they leave.

Likes

As a organization it has all the infra required to accomodate any kind of change

Dislikes

Not valuing the employees No Competetive pay as compared to market Salaries are not normalized regularly Bias and favoritism is growing very fast Micromangement had sown it seeds Unnecessary travel between work location just coz of rennovations