Extramarks Education Team Leader Customer Support salaries in India

Likes

Salary on time. (But no time to spend it) Free lunch and snacks (but no time to have it) Enough leaves (but no permission to take it)

Dislikes

KRAs were not well defined. Micromanagement. Toxic work culture. Inter/intra team disputes. Depressing environment. Robotic responses. Frequent resignations from peers(avg 3 people per month per floor) Sudden changes in short term as well as long term goals. Pseudo emergencies.

Likes

Nothing

Dislikes

No skill training no development No activities for employees, low salaries high revenue target, salary deduction on the basis of revenue no matter how hard you work, lower mental health, sudden laydown in every 2-3 years after generating revenues 250 convenience for travel around ncr for just 1 meeting

Likes

Its been almost 9 months as a ASM. Overall managers are good.. but few lazy managers are getting salary without working in field. They are cheating the company and getting full pay. Company have to monitor those cheaters. but company is fine. But u r under pressure. Overall support is 100% from senior managers. No politics and they are friendly.

Dislikes

Unwanted Pressure company expects too much business. but ground reality is totally different,. Sudden changes internally so its affecting your Pipeline leads. Have to enquire the reality with ground working Managers not only with Senior managers.

Likes

...rk culture is very friendly with achievers and a bit tough for non performer. 2) salary on fixed date 3) good learning products

Dislikes

Office timing- 10 am to until achieve daily kRA After sale service is very poor. Customer satisfaction -0 Happy customer - 1 out of 50 Angry with service - 90% False pitching in pressure of target

Likes

Worst culture , Politics against employees by their own managers , Seniors just manipulation their employers to spend their own money on customers, Some managers don't know how to manage teams , Gurpreet singh working on manager level don't know how to manage team just threating to cut off the salary for the sake of revenue, you'll gonna work hard and they'll gonna cut your salary without of any reason , you have to invest your own money and in return you'll not even get full salary , I am talking about Mohali office , Don't ever work in Extramarks specifically the Guy gurpreet singh Turban guy who doesn't know how to talk , how to behave , worst work culture ever. If you want to waste your own money then you can join.

Dislikes

Worst culture , salary deduction , no week off , politics against employee, worst managers , no listening from hr . poor work culture, don't ever work in Extramarks