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4.1

based on 7.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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Ericsson Customer Success, Service & Operations Department Salaries in India

based on 2k latest salaries
Designation Avg Annual Salary Open Jobs

Senior Engineer

5 - 16 years exp. (144 salaries)
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₹6 L/yr - ₹18 L/yr

7 job openings

Senior Solution Integrator

5 - 14 years exp. (99 salaries)
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₹6.8 L/yr - ₹22 L/yr

2 job openings

Incident Manager

3 - 13 years exp. (93 salaries)
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₹4 L/yr - ₹14.2 L/yr

1 job opening

Assistant Engineer

1 - 5 years exp. (69 salaries)
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₹3.1 L/yr - ₹5.3 L/yr

Starting your career? Discover Ericsson fresher salaries in India

Network Engineer

1 - 11 years exp. (68 salaries)
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₹3.2 L/yr - ₹10.5 L/yr

2 job openings

Associate Engineer

0 - 5 years exp. (65 salaries)
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₹3.3 L/yr - ₹7 L/yr

Solution Integrator

1 - 9 years exp. (64 salaries)
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₹4.5 L/yr - ₹13.3 L/yr

Solution Architect

9 - 19 years exp. (49 salaries)
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₹13.5 L/yr - ₹34 L/yr

6 job openings

Domain Specialist

1 - 9 years exp. (39 salaries)
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₹3.6 L/yr - ₹11.1 L/yr

Integration Engineer

1 - 9 years exp. (31 salaries)
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₹4 L/yr - ₹10.5 L/yr

3 job openings

Service Delivery Manager

14 - 20 years exp. (24 salaries)
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₹15.4 L/yr - ₹35 L/yr

Major Incident Manager

5 - 12 years exp. (24 salaries)
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₹4.4 L/yr - ₹15.5 L/yr

Team Lead

9 - 17 years exp. (21 salaries)
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₹6.7 L/yr - ₹20.2 L/yr

Change Manager

3 - 11 years exp. (21 salaries)
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₹4.6 L/yr - ₹11.5 L/yr

Packet Core Engineer

2 - 8 years exp. (15 salaries)
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₹4.5 L/yr - ₹9.3 L/yr

2 job openings

Technical Lead

8 - 17 years exp. (14 salaries)
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₹17.2 L/yr - ₹27.5 L/yr

Support Engineer

3 - 13 years exp. (13 salaries)
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₹5.4 L/yr - ₹19 L/yr

3 job openings

Operations Manager

10 - 20 years exp. (13 salaries)
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₹10.3 L/yr - ₹35 L/yr

1 job opening

Senior Solution Architect

14 - 21 years exp. (12 salaries)
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₹32.7 L/yr - ₹45 L/yr

1 job opening

RAN Engineer

4 - 11 years exp. (12 salaries)
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₹5 L/yr - ₹8.5 L/yr

Last Updated: 20 Feb, 2025

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Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for Ericsson

3.6

Rated by 534 employees for salary & benefits

Supervisory Service Engineer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Mar 2024
1.0
 for  Salary and Benefits

Likes

This is the worst company ever I worked .No salary increment no job security.Management is worst .Suppressing workers

read more

Dislikes

No job security.HR department is worst .Hiring is worst .They are hiring incompetent guys on referrals.No increment .No healthy workplace .No Promotion .Worst managers

read more
  • Salary - Bad
    • +6 more

Senior Engineer in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 29 Jul 2023
1.0
 for  Salary and Benefits

Likes

Salary comes on time.

Dislikes

Managers can easily bypass company policy as their needs. No work life balance. Need work on holidays also, no benefit for working overtime or on weekends or holidays. No growth pros

read more
  • Salary - Bad
    • +6 more

Implementation Lead in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Apr 2023
3.0
 for  Salary and Benefits

Likes

Only one that salary comes on time

Dislikes

No promotion with out buttering No work life balance Have to work 10-12 hr in a day No personal life Extra pressure of management and clients No HR involvement

read more
  • Skill development - Poor
    • +5 more

Domain Support Specialist in Noida

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 May 2023
3.0
 for  Salary and Benefits

Likes

Ericsson is very strong in terms of its value and ethics. Leader in global service provider of Information and telecommunication services. Provide opportunities to new and young minds. Company have strong core values. Work life balance is good. Job security is also good.

read more
  • Skill development - Excellent
    • +5 more

Dislikes

Pay scale is not very good.

Technical Authority Expert in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Jan 2023
3.0
 for  Salary and Benefits

Likes

Learning is good there And Job security also can be Said but now a days work pressure is too much because of new people keep coming in teams .

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  • Skill development - Good
    • +2 more

Dislikes

...such .if you are working hard with honesty then all will be Available for you. Salary offer is less as per market .

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see more salary related reviews

Ericsson interview questions by designations

Network Engineer (18)Solution Integrator (17)Graduate Engineer Trainee (Get) (15)Software Engineer (14)
View all 360 interview experiences
More about working at Ericsson
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#7 Best Large Company - 2022

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#22 Best Large Company - 2021

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Ericsson Salary FAQs

How much does Ericsson pay per year?
The average Ericsson salary ranges from approximately ₹1 Lakh to ₹1.2 Lakh per year for a Apprentice and ₹65 Lakhs to ₹70 Lakhs per year for a Director Engineering. Salary estimates are based on 2k Ericsson salaries received from various employees of Ericsson. Ericsson employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Ericsson?
The highest-paying job at Ericsson is a Director Engineering with a salary of ₹65 Lakhs to ₹70 Lakhs per year. The top 10% of employees earn more than ₹25 lakhs per year. The top 1% earn more than a whopping ₹47.64 lakhs per year.
What is the minimum salary in Ericsson?
Minimum salary at Ericsson depends on the role you are applying for. For Assistant Engineer the minimum salary is ₹2.7 Lakhs to ₹6 Lakhs per year, and for Associate Engineer the minimum salary is ₹3 Lakhs to ₹7 Lakhs per year and so on.
What is the salary package for freshers in Ericsson?
The average salary at Ericsson for freshers varies from ₹1.8 Lakh to ₹2.3 Lakhs per year for fresher and ₹11 Lakhs to ₹18 Lakhs per year for R&D Engineer.
What is the notice period at Ericsson in Customer Success, Service & Operations Department?
According to AmbitionBox, 47% of the Ericsson employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 23% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.8k responses on AmbitionBox in last 2 years.

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Ericsson Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Ericsson is INRunlock blur . Salary estimates are based on 2k Ericsson latest salaries received from various employees of Ericsson.

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