Better.com Customer Service Lead salaries in Gurgaon / Gurugram

Likes

The People whom I work with were very good and supportive. Compensation and benefits were also good.

Dislikes

There was no job security you can not predict which day is going to be your last day at this company. One day you are working and suddenly your work laptop shut down and you receive an email saying "you are fired", a terrible experience working in this company. Worst Top management.

Likes

I like my team which was always helpful, compensation was good enough to be happy as well.

Dislikes

It's a worst company in terms of Job security, the management is worthless as they will assure you time to time your job is secure but you will be kicked out without any notice. It's a profit based company which won't think about the welfare of employees. If you don't have anything to do then please join this company to ruin your career.

Likes

The culture at this place is really good. People are kind and supportive. Perks in terms of compensation is great too. A place which provides loads of opportunities if one is working on a right path.

Dislikes

Nothing

Likes

No micromanagement, employee-centric, work-life balance, good pay

Dislikes

After the recent turn of even multiple layoffs and asking employees for voluntary separation, all the above Good things went down the drain. No job security. You can be fired on zoom call, a company-wide email stating that the employee terminated will have their login credentials scrapped and you will be logged out while working. It was the best company I worked for and it turned out to be the worst company in little to no time.

Likes

Work life balance is good. Pay is good as compared to other companies.

Dislikes

There is no job security. I joined the company in June 2021 and in November 2021 company laid off 900 employees. Again in March 2022 4000 employees were laid off and I was one of them. Growth is limited. New learning opportunities are less. Workload is very less, you will be sitting idle most of the time.