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2.9

based on 200 Reviews

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WPP Customer Success, Service & Operations Department Reviews

Updated 19 Mar, 2025

Overall Rating

2.5/5

based on 11 reviews

Rating distribution

2 (22.2%)

1 (11.1%)

3 (33.3%)

2 (22.2%)

Category Ratings

3.5

Salary

3.2

Job security

2.8

Work satisfaction

2.7

Company culture

2.7

Work-life balance

2.7

Skill development

2.2

Promotions

What employees say about WPP?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

2 reviews

2.2

Rated by Men

7 reviews

WPP is rated 2.5 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with th ... Read more

WPP is rated 2.5 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

2.5

• 9 Reviews

Finance & Accounting

2.8

• 93 Reviews

IT & Information Security

2.3

• 28 Reviews

Marketing & Communication

3.0

• 9 Reviews

Engineering - Software & QA

3.6

• 7 Reviews

Data Science & Analytics

2.8

• 6 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Incident Manager in Chennai

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Mar 2025

Likes

Salary - Good
Company culture - Good

Dislikes

Skill development - Poor
Job security - Poor
Promotions - Poor

Overall Rating

IT Service Operations Manager in Chennai

Full Time

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Feb 2025

Likes

Salary - Good

Dislikes

There is no job security. You will be hired and fired without any prior information.

Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SME in Mumbai

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Likes

Extra benefit for pickup and drop

Dislikes

Politics and never manage work life balance

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive Assistant in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Analyst in Mumbai

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jan 2025

Likes

Have job security

Skill development - Excellent
Job security - Excellent

Dislikes

No personal life after joined WPP

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

R2R Lead in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Aug 2024

Likes

The benefits provided here are good

Salary - Good

Dislikes

Pathetic work culture. Management unsupportive

Skill development - Bad
Promotions - Poor
Company culture - Bad
Work-life balance - Bad

Senior Analyst in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2023

Likes

Work culture

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such.

Skill development - Poor
Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about WPP.

Supervisor Accounts Payable ,Arabic Expert in Mumbai

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Jun 2023

Likes

Your manager and HOD matters , not you performance

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Confirmation

Skill development - Poor
Promotions - Bad

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Manager - MIS in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Dec 2019

Likes

Overall good experience as of now. Team bounding and efforts are commendable. Company is employee oriented, completely focused about employees. Offers training for skills development.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Slow growth

Work Details

Strategic to make smooth process. Analysed the data and give findings on focus area, coordinate with team heads on process flow & development. Reporting daily, weekly & monthly also presentation as per requirements.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about WPP?

Ask anonymously on communities.

Jobs at WPP

View all

Privacy Analyst

Mumbai

2-4 Yrs

Not Disclosed

Senior Frontend Software Engineer

Chennai

7-12 Yrs

₹ 15-30 LPA

Senior Backend Software Engineer

Chennai

7-12 Yrs

₹ 15-30 LPA

Analyst - Accounts Payable with WPP SSC - ANZ & UAE Process

Mumbai

3-7 Yrs

₹ 5-8 LPA

MCR Executive

Chennai

3-8 Yrs

₹ 1-6 LPA

Workday Services Dev Ops Lead

Chennai

5-9 Yrs

Not Disclosed

Automation Developer: Adobe InDesign (JavaScript & Python)

Hyderabad / Secunderabad

2-7 Yrs

₹ 10-16 LPA

Okta Engineer

Chennai

3-8 Yrs

Not Disclosed

Supervisor - MDM

Mumbai

1-6 Yrs

Not Disclosed

Junior Digital Support Engineer

Chennai

1-4 Yrs

Not Disclosed

More about working at WPP

HQ - London, United Kingdom (UK)
Marketing & Advertising
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 WPP reviews submitted by WPP employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WPP is the right company for you. 100% of employees reported the working days at ...WPP as Monday to Friday. 50% employees reported the work timings at WPP as Flexible timing. Read more

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WPP Customer Success, Service & Operations Department Reviews Reviews

WPP Salaries in Customer Success, Service & Operations Department in India

Analyst 9 salaries	₹7.3 L/yr - ₹10.5 L/yr
Senior Graphic Designer 3 salaries	₹8.3 L/yr - ₹10.6 L/yr
Executive Accountant 3 salaries	₹4.8 L/yr - ₹7.3 L/yr
Accounts Payable Analyst 3 salaries	₹4 L/yr - ₹5.9 L/yr
Financial Analyst 3 salaries	₹5.1 L/yr - ₹7.5 L/yr