AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

i

This company page is being actively managed by Silicon Valley Bank Team. If you also belong to the team, you can get access from here

Silicon Valley Bank

Compare

based on 144 Reviews

Play video

Play video

Video summary

About
Reviews
144
Salaries
1.2k
Interviews
9
Jobs
2
Benefits
23
Photos

-

Filter reviews by

Silicon Valley Bank Customer Success, Service & Operations Department Reviews

Updated 1 Feb, 2025

Overall Rating

3.4/5

based on 14 reviews

Rating distribution

5

9 (64.3%)

4

0 (0%)

3

1 (7.1%)

2

1 (7.1%)

1

3 (21.4%)

Category Ratings

3.9

Salary

3.7

Job security

3.4

Company culture

3.3

Promotions

3.2

Work-life balance

2.9

Skill development

2.9

Work satisfaction

What employees say about Silicon Valley Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

91% employees reported

Flexible timing

67% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

5 reviews

3.4

Rated by Men

9 reviews

Silicon Valley Bank is rated 3.4 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio ... Read more

Silicon Valley Bank is rated 3.4 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Nomura Holdings Reviews

3.8

• 533 reviews

Blackrock Reviews

3.8

• 461 reviews

Muthoot Homefin India Reviews

3.9

• 346 reviews

Adarsh Credit Co-Operative Society Reviews

4.0

• 340 reviews

Debtcare Enterprises Reviews

4.3

• 318 reviews

MNC Group Reviews

4.3

• 295 reviews

Swastika Investmart Reviews

4.1

• 284 reviews

Belstar Investment and Finance Reviews

4.2

• 225 reviews

VERITY GLOBAL SOLUTIONS Reviews

3.3

• 226 reviews

YES SECURITIES Reviews

4.0

• 156 reviews

Cholamandalam Securities Reviews

3.6

• 153 reviews

Globe Capital Market Reviews

3.6

• 147 reviews

Prudent Corporate Advisory Services Reviews

4.2

• 134 reviews

Verity Knowledge Solutions Reviews

2.8

• 126 reviews

Link Intime Reviews

3.4

• 123 reviews

A K Capital Services Reviews

3.4

• 81 reviews

Trustline Securities Reviews

4.3

• 78 reviews

Almajal Alarabi Holding Reviews

3.2

• 70 reviews

4.4

• 65 reviews

Credit Agricole CIB Reviews

3.2

• 49 reviews

Explore Reviews by Department

Customer Success, Service & Operations

3.4

• 14 Reviews

BFSI, Investments & Trading

4.4

• 32 Reviews

Finance & Accounting

4.2

• 29 Reviews

Engineering - Software & QA

4.6

• 19 Reviews

Data Science & Analytics

4.7

• 7 Reviews

Project & Program Management

4.0

• 6 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2025

Likes

Hybrid policy, Food, Free snacks

Dislikes

Global Operations India loosing so many good talented people leaving the team because of female leader. She is only promoting people who used to work with her in previous organisation. She hired them and within 2 years of time they got promoted for doing nothing. Utter biased towards her referred employees. My request to FCB leadership please consider carefully before promoting useless people

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Jun 2024

Likes

Good perks, good benefits, good exposure

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Insurance can be improved Addition Tax benefit schemes should be introduced. Above all work life balance should be improved

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Director in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jul 2023

Likes

An office tastefully built to foster collaboration. Transport, food, overall employee experience.

Salary - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

People policies are vague. They look great on paper but when it comes to exercising them, there are surprises! Lot of grey in segregation of duties. Mgmt to be more responsive in sensitive issues.

Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Operations Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jan 2025

Likes

Gifts, Shift allowance

Dislikes

Job security, Company culture, Work-life balance

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 31 Jan 2025

Likes

Nice salary

Job security - Good

Dislikes

Worst management and culture, no compensation and hike.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Bangalore Rural

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2023

Likes

Management is really supportive and the benefits are just mind blowing.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as now, its really good banking industry.

Work Details

Work policy: 1 day from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2024

Likes

You get to put more efforts but your efforts will be always considered and addressed with perks and benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Sometimes it’s difficult to handle both professional and personal

Work Details

Work policy: Sometimes its decided based on events and keep changing based o

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Silicon Valley Bank.

Senior Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2023

Likes

Initial offer

Dislikes

Management is so lousy as every opportunity, growth depends on them, it becomes imp to be in their good books first and contributions n performance takes back seat.

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Discover interview dos and don'ts from real experiences

Operations Analyst 1 (working remotely)

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2023

Likes

Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Monday to Friday (Flexible Timings)

End User Support Specialist in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Tons of benifits and policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Plenty of gifts regularly and Covid benifits.

Operations Analyst in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Excellent company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Data Operations Analyst in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Apr 2022

Likes

Pay and allowance

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Manager and Head - Financial in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2022

Likes

Great plqc

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Awesome place to work. Very employee friendly and emphatetic

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Operations Analyst in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 18 Dec 2023

Overall Rating

Top trending discussions

View All

Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Silicon Valley Bank?

Ask anonymously on communities.

Jobs at Silicon Valley Bank

Senior Manager - Banking Operations

Bangalore / Bengaluru

13-17 Yrs

Not Disclosed

Senior Analyst - Credit Data Solutions (Data Governance, Data Quality)

Bangalore / Bengaluru

4-8 Yrs

Not Disclosed

More about working at Silicon Valley Bank

HQ - Santa Clara, California, United States (USA)
Investment Banking / Venture Capital / Private Equity
501-1k Employees (India)
Public
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Silicon Valley Bank reviews submitted by Silicon Valley Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Silicon Valley Bank is the right company for you. ... 91% of employees reported the working days at Silicon Valley Bank as Monday to Friday. 67% employees reported the work timings at Silicon Valley Bank as Flexible timing. Read more

Home >
Reviews >
Silicon Valley Bank Reviews >
Silicon Valley Bank Customer Success, Service & Operations Department Reviews Reviews

Silicon Valley Bank Salaries in Customer Success, Service & Operations Department in India

Operations Analyst 13 salaries	₹6.7 L/yr - ₹11 L/yr
Senior Operations Analyst 12 salaries	₹9 L/yr - ₹14.5 L/yr
Operations Analyst 2 7 salaries	₹7.9 L/yr - ₹12 L/yr
Head Operations 3 salaries	₹1 Cr/yr - ₹1.6 Cr/yr
Operational Senior Analyst 3 salaries	₹12 L/yr - ₹14.2 L/yr

Explore more salaries

Employee Benefits at Silicon Valley Bank Customer Success, Service & Operations Department

Office cab/shuttle

2 total responses

Free meal

1 total response

Child care facility

1 total response

Health insurance

1 total response

+3 more benefits

Compare Silicon Valley Bank with

Nomura Holdings

3.8

Compare

Blackrock

3.8

Compare

Muthoot Homefin India

3.9

Compare

Adarsh Credit Co-Operative Society

4.0

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

75 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us