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Paytm Money

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3.2

based on 163 Reviews

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Paytm Money Customer Success, Service & Operations Department Reviews

Updated 23 Jul, 2021

Overall Rating

3.4/5

based on 2 reviews

Rating distribution

5 (25.0%)

7 (35.0%)

1 (5.0%)

2 (10.0%)

Category Ratings

4.0

Work-life balance

3.5

Company culture

3.0

Work satisfaction

2.9

Salary

2.7

Job security

2.7

Skill development

2.5

Promotions

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Top Mentions in Paytm Money Customer Success, Service & Operations Department Reviews

2 reviews found

Sort by: Popular

Associate in Bangaluru

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 23 Jul 2021

Likes

Co workers. work life balance is good.seriously good.

Work-life balance - Good

Dislikes

No career growth, Job security is also not so great. Appraisals don't happen on time . (pending for a longggg time). Politics is worthy to be learned from here.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Associate in Bangalore / Bengaluru

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Apr 2021

Likes

The co-workers are good. They understand you and take up the work and finish it off together.

Dislikes

The management is bad. Lower order people do not have any say in the process. They do not listen to you. There is absolutely no job security. When you ask for compensation, they fire you. WORST MANAGEMENT

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

I worked as a senior associate where i was into customer support. I had to look into the quires which came on Twitter and emails. I had to study the case and give a detailed resolution to them.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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8-10 Yrs

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Paytm Money reviews submitted by Paytm Money employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Paytm Money is the right company for you. 50% of employees reporte...Read more

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Paytm Money Customer Success, Service & Operations Department Reviews Reviews

Paytm Money Salaries in Customer Success, Service & Operations Department in India

Team Lead 11 salaries	₹2.5 L/yr - ₹7.2 L/yr
Senior Associate 10 salaries	₹3.5 L/yr - ₹6.5 L/yr
Customer Support Executive 8 salaries	₹1.2 L/yr - ₹2.1 L/yr
Customer Support Associate 8 salaries	₹1.3 L/yr - ₹2.2 L/yr
Operations Executive 6 salaries	₹3 L/yr - ₹3.7 L/yr