MeritTrac Reviews by 10+ Employees

What employees say about MeritTrac?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

86% employees reported

Flexible timing

89% employees reported

Within country

75% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

3.4

Rated by Men

11 reviews

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Top Mentions in MeritTrac Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

12 reviews found

Sort by: Popular

Associate Director in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2024

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Little more work-life balance is required

Department Manager in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 May 2023

Likes

Flexible working environment.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Frequent change in top Management.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Manager in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Jul 2024

Likes

Good in all aspects.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing seen. All good.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

IT Project Manager in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2023

Likes

Overall good culture and learning new skill sets.

Work satisfaction - Good
Work-life balance - Good

Dislikes

Senior leadership lot of politics.

Salary - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operation and helpdesk executive in Bangalore / Bengaluru

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2024

Likes

Very bad working here

Dislikes

Worst work culture and all

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Deputy Manager in Bangalore / Bengaluru

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Jan 2022

Likes

Scope to learn and grow Good working atmosphere Cooperative Colleagues accross the teams and departments. Flexible working hours.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Need improvement in existing E-SAT strategy which includes work life balance too.

Work Details

Till date it is has been a great journey though because of pandemic work life balance is bit disturbed. Other wise it's a nice place to work.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Executive in Bangalore / Bengaluru

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 May 2022

Likes

Work life balance

Work-life balance - Good

Dislikes

Appraisal

Skill development - Bad
Promotions - Poor

Work Details

Simple to accommodate personal life

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Associate in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2017

Likes

Working with Teammates, Good training, Good working environment, Get to learn new things, travel on official work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary/appraisal is less

Work Details

Work days: Rotational Shift (Flexible Timings)

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Channel Executive in Bangalore / Bengaluru

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2019

Likes

Great experience to learn for beginners, Best in Assessment industry. Working with such a great Manager and team i was in, builds an high confidence to work anywhere in market. Being for 4 years in company, never thought of jumping out. Travelling across states and country gives you best exposure of market and different strategies to deal with different clients. Overall a complete journey is unforgettable ever....Read More

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Company is ready to loss good employees, people taking over desk for more and more years. Employee can only be happy, if he gets paid for his hard work. Appreciation can keep employee only feel good. Managers are ready to grow without worrying for his own team growth. Politics in any industry will never make a good industry.

Promotions - Poor

Work Details

My work was challenging always, i have to look after multiple things in department. working 2 days continuously without any stress bcoz my involvement in the multiple projects happily.Tremendous journey with excellent manager anyone will have.Miss you sir

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Executive Operations , Assessment Support & Business Support -Delivery services in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Feb 2019

Likes

A excellent place to grow on a bright career path,transform yourself in current career competition

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes on this organization

Work Details

extra challenge

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Manager-Operations & Delivery in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2021

Likes

The diversity which exists in the organization provides ample opportunities to learn and implement new ideas. The work culture and environment is really an ideal thing which an individual looks forward to.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Too many and frequent changes in management hampers in overall process and performance. Middle management is never involved in any decision nor their inputs are take which is critical for execution and delivery.

Work Details

I enjoyed my tenure of 15 years. Great peers and colleagues. Support from supervisor is always there.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Top trending discussions

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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MeritTrac Services - Senior Manager - Enterprise Sales (3-5 yrs)

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People also ask about MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru

Is MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 12 employee reviews, it's clear that most employees have an average experience working at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.

Does MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru pay their employees well?

According to AmbitionBox reviews, MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru employees rate their salary and benefits at 3.2 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru salaries here and to read reviews specifically about salary and benefits at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru, click here .

How is the work culture at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru?

Work culture at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru is rated 3.4 out of 5 by 12 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru, click here .

How is the job security at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru?

Based on 12 reviews on AmbitionBox, MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru. To read reviews about job security at MeritTrac's Customer Success, Service & Operations Department in Bangalore / Bengaluru, click here .

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AmbitionBox has 12 MeritTrac reviews submitted by MeritTrac employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if MeritTrac is the right company for you. 86% of employees reported the...Read more

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MeritTrac Reviews

Senior Executive 4 salaries	₹3.5 L/yr - ₹5 L/yr
Senior Manager 3 salaries	₹12.6 L/yr - ₹15.6 L/yr
Associate Director 3 salaries	₹20.5 L/yr - ₹20.5 L/yr
Assistant Manager 3 salaries	₹4.1 L/yr - ₹5 L/yr
Channel Executive 3 salaries	₹4.5 L/yr - ₹5 L/yr