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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Mahindra & Mahindra Customer Success, Service & Operations Department Reviews
Overall Rating
based on 507
reviews
What employees say about Mahindra & Mahindra?
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Workplace insights
Work from office
79% employees reported
Monday to Saturday
47% employees reported
Flexible timing
58% employees reported
No travel
36% employees reported
View more detailed insights
Gender based rating
Rated by Women
63 reviews
Rated by Men
427 reviews
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Customer Success, Service & Operations
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Procurement & Supply Chain
• 511 Reviews
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Mahindra & Mahindra's Customer Success, Service & Operations Department
Is Mahindra & Mahindra's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 507 employee reviews, it's clear that most employees have a positive experience working at Mahindra & Mahindra's Customer Success, Service & Operations Department.
Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Mahindra & Mahindra's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Mahindra & Mahindra's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 507 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mahindra & Mahindra's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Mahindra & Mahindra's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Mahindra & Mahindra's Customer Success, Service & Operations Department?
Work culture at Mahindra & Mahindra's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 507 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Mahindra & Mahindra's Customer Success, Service & Operations Department,
click here
.
How is the job security at Mahindra & Mahindra's Customer Success, Service & Operations Department?
Based on 507 reviews on AmbitionBox, Mahindra & Mahindra's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Mahindra & Mahindra's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Mahindra & Mahindra's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Mahindra & Mahindra's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Mahindra & Mahindra's Customer Success, Service & Operations Department employees work from home permanently, 79% work from the office, and 14% follow a hybrid model, based on 85 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Mahindra & Mahindra's Customer Success, Service & Operations Department?
To get a job at Mahindra & Mahindra's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Mahindra & Mahindra interview questions and practice your responses to prepare thoroughly.
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|
Customer Care Manager
79
salaries
|  ₹6.3 L/yr - ₹22.3 L/yr |
|
Service Engineer
25
salaries
| ₹1.8 L/yr - ₹6.5 L/yr |
|
Service Advisor
21
salaries
| ₹1.2 L/yr - ₹5.5 L/yr |
|
Area Service Manager
15
salaries
| ₹9.8 L/yr - ₹24.5 L/yr |
|
Area Customer Care Manager
15
salaries
| ₹11 L/yr - ₹23 L/yr |
Office cab/shuttle
16 total
responses
Free meal
8 total
responses
International/On-site exposure
4 total
responses
Annual health checkup
3 total
responses
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