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Engaged Employer

Lavu

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3.9

based on 32 Reviews

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Lavu Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Updated 16 Oct, 2024

Overall Rating

4.4/5

based on 9 reviews

Rating distribution

5 (55.6%)

1 (11.1%)

0 (0%)

1 (11.1%)

2 (22.2%)

Category Ratings

4.4

Work-life balance

4.3

Skill development

4.2

Work satisfaction

4.1

Company culture

3.9

Job security

3.7

Salary

3.5

Promotions

What employees say about Lavu?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Flexible timing

87% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

2 reviews

4.5

Rated by Men

7 reviews

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9 reviews found

Sort by: Popular

Payment Specialist in Hyderabad / Secunderabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Sep 2024

Likes

Everything!!! There is nothing that needs to be changed but everything can be upgraded and will be with time, I am sure!!

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary! Please pay a little more and you will be able to retain some great people who makes the base of the organization stronger!

Senior Customer Support Executive in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2024

Likes

Professionality of work and support from managers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing .. ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Process Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Nov 2023

Likes

- Employee friendly - Process & - Work life balance

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Location & Transport

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Billing Specialist in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

The working culture is good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not at the moment

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Apr 2022

Likes

The process is not good but excellent. It's just you have to know how to deal with it.

Dislikes

No working culture. Favouritism. No idea about customer service, churn or Employee Relations.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 May 2023

Likes

Worst place to work.

Dislikes

Biased management, groupism. People use abusive language on floor. Extremely timid manager who will not open his mouth. Horrible place for a women to work.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Hyderabad / Secunderabad

Contractual

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

Friendly work environment, flexible working hours, remote work, salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Lavu.

Customer Care Executive in Hyderabad / Secunderabad

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

The human elements when required offs

Skill development - Good

Dislikes

The heavy influencing and politics.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

The product is superb. But because of politics everything is gone.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 23 Mar 2024

Likes

I have been learning a lot of things related technology

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Lavu reviews submitted by Lavu employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lavu is the right company for you. 75% of employees reported the working days at...Read more

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Lavu Reviews

Lavu Salaries in Customer Success, Service & Operations Department in Hyderabad / Secunderabad

Senior Customer Service Executive 5 salaries	₹4.1 L/yr - ₹6.5 L/yr
Team Lead 2 salaries	₹7.8 L/yr - ₹7.8 L/yr
Customer Care Executive 2 salaries	₹5.2 L/yr - ₹5.2 L/yr
Senior Product Specialist 2 salaries	₹4.5 L/yr - ₹5.8 L/yr
Senior Customer Support Executive 2 salaries	₹7.2 L/yr - ₹7.2 L/yr